Angelle Robinson
Memphis,TN
Overview
6
6
years of professional experience
Work History
Caregiver
Village Of Germantown
Germantown, TN
11.2022 - 03.2024
- Administered prescribed medications on a timely basis following care plan instructions.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided emotional support to clients during difficult times.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Customer Service Representative
TSD Global
Memphis, TN
08.2020 - 12.2021
- Developed positive relationships with customers through friendly interactions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided customers with precise information on products and services.
- Answered customer inquiries via phone, email, and chat.
Cashier Team Lead
Taco Bell
Oakland, TN
07.2018 - 02.2020
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Trained new cashiers on proper use of registers and store policies.
- Assisted cashiers with resolving customer complaints and inquiries.
Education
GED -
Fayette Literacy
Somerville, TN10-2014
Skills
- HIPAA Compliance
- Incident Reporting
- Chronic Disease Management
- Documentation
- Progress Documentation
- Patient Companionship
- Meal Preparation
- Time Management
- Compassionate Care
Timeline
Caregiver
Village Of Germantown
11.2022 - 03.2024
Customer Service Representative
TSD Global
08.2020 - 12.2021
Cashier Team Lead
Taco Bell
07.2018 - 02.2020
GED -
Fayette Literacy