Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELLICA NERI

Niagara Falls

Summary

Seeking a full time position as a Cashier or in any aspect of Customer Service Representative, with your company

Energetic and personable with natural ability to connect with customers and enhance their shopping experience. Possesses solid understanding of product placement and inventory management, coupled with strong communication and organizational skills. Aiming to drive customer satisfaction and contribute to sales growth through efficient and friendly service.

Overview

6
6
years of professional experience

Work History

Sales Floor Associate

Burlington
02.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.

Cashier/Stocker

Dollar Tree
02.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Store Floor Associate (Seasonal)

Maid of the Mist
04.2023 - 08.2023
  • Responsible for reviewing and assorting incoming inventory and stocking in assigned area, folded clothes, answered all of the customers questions and upsold merchandised purchased using customer service skills
  • Responsible for maintaining a clean store, kept merchandise organized, sanitized the bathrooms, removed all garbage

Customer Service Representative

Circle K
11.2021 - 03.2022
  • Performed cashier duties and using great customer service skills to enhance customer service and satisfaction of the customer
  • Open and balance cash register, counted lotto and cigarettes, counted and maintained inventory and checked in vendors
  • Clean eating area, replenished out dated food as per need

Cook/ Pizza Maker

Pizza Hut
07.2019 - 02.2020
  • Responsible for taking orders and making pizzas, replenished foods in buffet and maintained and rotated replaced foods every four hours, maintain a clean dining area and made fresh coffee, removed expired products from shelf and replaced with current products

Education

GED -

Niagara Falls Workforce Training Center
Niagara Falls, New York

Skills

  • Over 3 years in various customer service positions including, fast foods and a customer service representative, motivating retail sales to customers and upselling products
  • Resourceful in analyzing the customers’ needs and helping the customer to make the proper choice for their items
  • Meet all sales quotas through upselling products to customers and providing a positive experience to the customer while maintaining positivity and professionalism
  • Dedicated worker and willing to learn new skills, flexible with the schedule, logical thinker, works well independently or as a team player
  • Follows directions and completes all assignments before or on time
  • Goal oriented
  • Customer service
  • Store maintenance
  • Cash handling

Timeline

Sales Floor Associate

Burlington
02.2025 - Current

Cashier/Stocker

Dollar Tree
02.2024 - 01.2025

Store Floor Associate (Seasonal)

Maid of the Mist
04.2023 - 08.2023

Customer Service Representative

Circle K
11.2021 - 03.2022

Cook/ Pizza Maker

Pizza Hut
07.2019 - 02.2020

GED -

Niagara Falls Workforce Training Center

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