Angellis Ravani Lacerda Barradas
Clarksville,TN
Summary
Dynamic professional with a proven track record at Superb Maids LLC, specializing in deep cleaning and client relationship management. Enhanced customer satisfaction through meticulous organization and proactive problem-solving skills. Demonstrated legal compliance and document management expertise at Caixa Economica Federal Bank, contributing to streamlined operations. Career goals include leveraging these competencies to drive operational excellence in future roles.
Overview
11
11
years of professional experience
Work History
Housekeeper
Hooper Bowling Center
Fort Campbell, KY
01.2023 - 05.2023
- Ensured cleanliness in all areas, enhancing the guest experience at Hooper Bowling Center.
- Reported maintenance needs promptly, contributing to a safe environment.
- Maintained supplies and cleanliness, ensuring a welcoming atmosphere for guests.
- Maintained pristine facility conditions through systematic cleaning protocols, sanitized high-traffic areas, and implemented effective waste management procedures.
- Contributed to positive guest experiences by maintaining hygienic spaces, responding to special requests, and ensuring safety protocols.
Housekeeper Specialist
Superb Maids LLC
Las Vegas, NV
09.2021 - 09.2022
- Managed daily cleaning tasks in private homes, including dusting, vacuuming, laundry, and organizing to ensure a neat and welcoming environment.
- Assisted with meal prep, grocery shopping, and pet care, respecting the homeowner's privacy, and following specific cleaning instructions.
- Maintained high standards of hygiene and professionalism, restocking supplies, and reporting maintenance issues promptly. Streamlined cleaning processes to optimize time management, reduced service completion time, while maintaining superior quality standards.
- Built strong client relationships through consistent communication, personalized service delivery, and proactive problem resolution.
- Adapted service approaches to accommodate special client requests, ensuring high satisfaction rates, and recurring bookings.
Carrer Break
Unemployment
Medford, MA
02.2017 - 08.2021
- After moving to another country, I took a career break to focus on setting in. During this time, I enhanced my skills by learning a new language, adapting to a new culture and environment, and this experience strengthened my adaptability, problem-solving, and communication skills.
Administrative Assistant
Dream Imoveis - Dream Empreendimentos Imobiliarios
Teresina, Piaui, Brazil
04.2014 - 01.2017
- Managed phone calls, emails, and client inquiries to ensure prompt responses and excellent customer service.
- Scheduled appointments, property showings, and open houses efficiently to maximize agent productivity.
- Updated property listings on MLS and company websites to attract potential buyers, and increase visibility.
- Coordinated with lenders, inspectors, and stakeholders to facilitate smooth transactions and client satisfaction.
Judicial Assistant
Caixa Economica Federal Bank
Teresina, Piaui, Brazil
01.2012 - 01.2014
- Managed courtroom activities to ensure efficiency and flow.
- Prepared legal documents, scheduled hearings, and reviewed case materials.
- Provided legal secretarial support to the judge, and coordinated schedules.
- Managed evidence and prepared jury materials.
Education
Bachelor of Laws - Law
Faculdade Pitagoras
Teresina, Piaui, Brazil03-2014
Skills
- Deep cleaning
- Ergonomics and safety training
- Linen replenishment
- Linen replacement
- Dusting
- Safe cleaning with chemicals
- Meeting facilitation
- Document management
- Training coordination
- Document preparation
- File organization
- Case analysis
- Legal compliance
- Document drafting
- Legal research
- Court processes
Languages
English
Professional
Portuguese
Native/ Bilingual
Timeline
Housekeeper
Hooper Bowling Center
01.2023 - 05.2023
Housekeeper Specialist
Superb Maids LLC
09.2021 - 09.2022
Carrer Break
Unemployment
02.2017 - 08.2021
Administrative Assistant
Dream Imoveis - Dream Empreendimentos Imobiliarios
04.2014 - 01.2017
Judicial Assistant
Caixa Economica Federal Bank
01.2012 - 01.2014
Bachelor of Laws - Law
Faculdade Pitagoras
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