Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Angel Louis Leon Jr

Punta Gorda,FL

Summary

I was an enlisted Field Radio operator in the Marine Corps and am Certified by the F.O.A. & Draka for Fiber Optics & Cat 3, 5e & 6 Cabling. Personal Qualifications. I have strong personal communication skills and easily adapt to new work environments. I am comfortable organizing, prioritizing and working under extreme work pressure, heavy work loads and deadlines. The Marine Corps instilled confidence in me and as such, I feel comfortable leading and guiding others toward a common goal. I am very hard working and am constantly improving my skills. I also have over a decades worth of experience with fiber optics and telecommunication devices including the years with Hotwire Communications. I have been a trainer in multiple departments this includes Field Operations, QC, and Tech Triage.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Tech Triage Lead & Trainer

Hotwires Communications
01.2024 - Current
  • I have been with Hotwire Communications for approximately 10 years and have worked on every level as a technician including Launch, Operations, QC, and Tech Triage.
  • I'm also very knowledgeable with all Hotwire Communication products and their uses and functions.
  • I feel very comfortable mediating different customer situations and diffusing circumstances.
  • I have done troubleshooting for major network issues and commercial projects.
  • Implemented best practices for defect prevention and continuous improvement for the technicians I interact with regularly.
  • I have been trained and using AMS 9.7, ZTE 10.53, AMDOCs, and Fision Tools for the past 5 years
  • Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.

Quality Control Lead

Hotwire Communications
02.2020 - 01.2024
  • Championed continuous improvement initiatives aimed at optimizing efficiency within the quality control department.
  • Helped techs develop skills according to industry standards
  • Performed over 30 reports daily for Hotwire techs
  • Provided technical support to other departments regarding product specifications and customer requirements, fostering a collaborative work environment.
  • Mentored junior team members on quality control techniques and methodologies, fostering a culture of continuous learning and growth within the department.
  • Improved product quality by implementing and maintaining stringent inspection processes.

Field Radio Operator

United States Marine Corps
06.2010 - 06.2014
  • During my enlisted service as a Radio Operator I installed and maintained telecommunications with multiple units in several field operations in support of both Air and Ground units.
  • Maintaining and keeping track of all government equipment, which is estimated to be over a $1M.
  • Troubleshooting and setting up a 25 foot antenna during a overnight sandstorm single handedly.

Education

Communications Systems Technology

United States Marine Corpse

Fiber Optics/Telecommunications

The Fiber School: Professional Technical Training
San Diego, CA
2014

Skills

  • Telecommunications
  • Radio equipment knowledge
  • Equipment maintenance
  • Electronics troubleshooting
  • Equipment inspection
  • Strong leader
  • Quality control
  • Training and mentorship
  • Reporting and analysis
  • Team management
  • Bilingual

Accomplishments

  • Over 105 hours of intensive handson training in the following: Fiber Optic Cable Termination of more than 50 connectors (ST and SC) Fusion Splicing Fiber Splice Enclosures preparation (Tyco, Coyote, Corning) Cable (Corning and Pirelli ribbon) up to 432 count.
  • Site plan interpretation - distribution of highcount fiber to homes.
  • Power Meter and OTDR testing.
  • EIA/TIA Standards Gulf Coast High School Graduation Date: 2005
  • Certifications 0621 Radio Operator.
  • Documented and resolved Mass network errors which led to proper performance with company equipment.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Fiber Optic Association Certification/Draka Certification. Received 30 RCDD and 12 Installation BICSI credits.


USMC Leadership Courses including satellite and radio maintenances/computer software.

Timeline

Tech Triage Lead & Trainer

Hotwires Communications
01.2024 - Current

Quality Control Lead

Hotwire Communications
02.2020 - 01.2024

Field Radio Operator

United States Marine Corps
06.2010 - 06.2014

Fiber Optics/Telecommunications

The Fiber School: Professional Technical Training

Communications Systems Technology

United States Marine Corpse
Angel Louis Leon Jr