Angel Manuel Medina
DeLand,FL
Summary
Dedicated Mail Carrier with USPS, skilled in route navigation and customer service. Achieved high accuracy in mail sorting and delivery while maintaining safety standards. Proficient in using technology for recordkeeping and parcel scanning, ensuring timely and efficient service. Recognized for exceptional problem-solving abilities and commitment to customer satisfaction.
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering [Number] years of carrier experience on high-volume routes.
Overview
18
18
years of professional experience
Work History
Mail Carrier
USPS
08.2007 - 12.2025
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Handled mail and packages with care to prevent damage during delivery.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Utilized mail processing machines in weighing, stamping and processing mail items.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Paid attention to detail while completing assignments.
Education
Bachelor of Arts - Education For English As A 2nd Language
Interamerican University of Puerto Rico
Fajardo, Puerto Rico01-2000
Skills
- Vehicle loading
- Weather tolerance
- Parcel delivery
- Load management
- Mail sorting
- Hand-eye coordination
- Scan parcels
- Route management
- Registered mail coordination
- Report preparation
- Postal regulations
- Route navigation
- Documentation & recordkeeping
- Vehicle maintenance
- Safety awareness
- Package handling
- Postage calculation
- Mail distribution
- Technology use
- Supply management
- Sorting mail
- Financial records oversight
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Mail Carrier
USPS
08.2007 - 12.2025
Bachelor of Arts - Education For English As A 2nd Language
Interamerican University of Puerto Rico