Job Search Status
Open to workDesired start date: Immediately
Open To Work
Angel Messiah Fontanos
Wailuku
Work Preference
Summary
Experienced administrative professional specializing in executive-level support and office operations. Skilled in MS Office and database management, driving productivity and efficiency. Expertise in scheduling, document preparation, and communication enhances team effectiveness and contributes to organizational objectives.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Registered Behavior Technician
BAYADA
Wailuku
12.2025 - 03.2026
- Implemented behavior intervention plans to enhance client development.
- Conducted assessments to determine individual client needs and goals.
- Documented client progress and behavior data to ensure accuracy and timeliness.
- Maintain a safe, supportive environment for clients during sessions.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
Carpentry & Masonry Specialist
US Army Reserve
Wailuku
02.2019 - 04.2025
- Specialized in foundations, framing, and finish carpentry
- Shape or cut materials to specified measurements using hand tools, machines, and power saws
- Utilized nails, screws, pneumatic nailing systems, concrete anchors, and framing connectors for precise installations
- Planned and executed work with required tools and materials.
- Safely operated electric cordless and hammer drills and cutting torches
- Managed inventory of tools and supplies to ensure readiness for projects
- Led a team as a sergeant, overseeing operations and maintaining mission readiness.
Dispatcher
MEO Transportation
Kahului
08.2024 - 03.2025
- Coordinated daily vehicle dispatch to enhance delivery route efficiency.
- Assigned loads to drivers based on availability and capacity to maximize operational effectiveness.
- Assigned drivers to appropriate routes based on customer needs.
- Managed driver-client communication to ensure timely updates on deliveries.
- Monitored traffic conditions and adjusted routes for improved efficiency.
- Resolved customer inquiries and complaints regarding transportation services.
Reservationist
MEO Transportation
Kahului
03.2024 - 08.2024
- Coordinated customer reservations and inquiries via phone and email to enhance customer experience.
- Assisted customers with itinerary changes and special requests promptly.
- Delivered exceptional customer service by promptly addressing concerns and resolving issues to ensure satisfaction.
- Handled customer complaints professionally to maintain strong customer relationships.
- Maintained accurate records of reservations using company-specific software systems.
- Trained new staff members on reservation processes and systems used in operations.
Unit Administrator
871st EN CO
Wailuku
10.2020 - 03.2024
- Managed personnel actions, reviewed evaluations, processed promotions, and coordinated awards to enhance unit morale and readiness.
- Maintained accurate records and files to ensure compliance and facilitate efficient unit operations.
- Executed technical, analytical, advisory, and liaison duties to support Platoon Sergeant's decision-making.
- Collaborated with leadership to streamline communication within the unit.
- Prepared training orders for groups and individuals.
- Assisted in preparing administrative packets regarding retirement, promotion, separations, and all pay actions.
Barista
Honolulu Coffee Company
Lahaina
07.2021 - 12.2023
- Coordinated customer flow during peak hours to deliver timely service.
- Engaged customers during busy periods to create enjoyable experience.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Learned and retained recipes for specialty coffee beverages and seasonal offerings.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
Ross Lahaina
Lahaina
10.2019 - 03.2021
- Assisted customers in locating products, addressing inquiries, and providing tailored product advice to enhance shopping experience.
- Greeted customers and delivered exceptional service, fostering positive shopping environment.
- Managed issues in high-stress situations while maintaining calm demeanor, ensuring customer satisfaction.
- Restocked shelves and rotated inventory to ensure product availability.
- Tagged merchandise for display on the sales floor.
- Organized and cleaned sales floor and stock areas for efficient operations.
Sales Associate
Maui Paradise Lahaina
Lahaina
08.2018 - 02.2019
- Guided customers in locating merchandise and shared detailed product information to enhance their shopping experience.
- Aided customers in product selection, addressed inquiries, and provided tailored product advice.
- Assisted customers with product selection, sizing, and styling.
- Resolved customer inquiries and handled complaints effectively.
- Executed cashier duties, including processing payments, issuing receipts, and accurately managing cash transactions.
- Received product shipments and organized displays on retail shelves in store.
Skills
- Behavioral intervention
- Crisis intervention
- Client support
- Data documentation
- Data analysis
- Data visualization
- Attention to detail
- Problem solving
- Analytical skills
- Time management
- Adaptability and flexibility
Certification
- Combat Lifesaver in United States Army
- Certificate in IPPS-A
- Certificate in Defense Travel System Access
- Ammo Handler
- Registered Behavioral Technician
Languages
Ilocano
Native/ Bilingual
Tagalog
Native/ Bilingual
Timeline
Registered Behavior Technician
BAYADA
12.2025 - 03.2026
Dispatcher
MEO Transportation
08.2024 - 03.2025
Reservationist
MEO Transportation
03.2024 - 08.2024
Barista
Honolulu Coffee Company
07.2021 - 12.2023
Unit Administrator
871st EN CO
10.2020 - 03.2024
Sales Associate
Ross Lahaina
10.2019 - 03.2021
Carpentry & Masonry Specialist
US Army Reserve
02.2019 - 04.2025
Sales Associate
Maui Paradise Lahaina
08.2018 - 02.2019
Awards
Army Achievement Medal
References
- Jared H Purdy, Friend, 808.757.6444, halulu.purdy808@gmail.com
- Michelle Fernandez, 808.344.1547, jmfernandezohana@hawaii.rr.com
Awards
Army Achievement Medal