Melody Herrin
Marietta,GA
Summary
Adaptable professional with experience in behavior support, childcare, customer service, and operations. Known for strong observational skills, crisis intervention techniques, and reliable follow-through. Focused on accurate data tracking, calm problem solving, and positive client outcomes.
Overview
10
10
years of professional experience
Work History
Registered Behavior Technician
Applied Behavioral Consulltng
Marietta, Georgia
06.2024 - Current
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Supported skill building in communication, social, and daily living routines.
- Tracked data and monitored students' progress toward goals to evaluate the effectiveness of intervention strategies.
- Collected behavioral data during therapy sessions to inform Applied Behavioral Consulting reports and enhance treatment strategies.
- Assisted Board Certified Behavior Analysts in communicating client progress to support ongoing treatment planning.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
Plantscaping Technician
The Plant Peddler
Marietta, Georgia
05.2023 - 06.2025
- Planted, trimmed, cultivated, and watered flowers, plants, and trees in landscaped areas to ensure their health and growth.
- Identified diseases or pests affecting landscaping and coordinated appropriate treatments.
- Cared for indoor plants at customer facilities, including watering, fertilizing, and general maintenance, while interacting with clients and reporting customer satisfaction levels.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolved customer complaints professionally, and provided effective solutions to enhance customer loyalty.
Package Handler
FedEx
Kennesaw, Georgia
10.2021 - 05.2023
- Tracked item movements using hand-held scanners and physical logs to ensure accuracy.
- Demonstrated ability to meet tight deadlines in a fast-paced environment.
- Trained new employees on safe practices, enhancing overall safety awareness in the warehouse.
- Followed safety regulations to maintain a safe work environment.
Sociology Intern
American Red Cross: Service to the Armed Forces
Statesboro, Georgia
01.2021 - 05.2021
- Outlined program services and procedures to facilitate client engagement.
- Educated clients on various resources, services and programs to maximize care.
- Conducted follow-up meetings to address clients’ needs promptly.
- Delivered attentive service to clients through phone interactions.
Preschool Teacher
Open Arms Child Care Center
Alpharetta, Georgia
01.2018 - 09.2020
- Fostered curiosity, exploration, and problem-solving in children (ages 6 weeks - 12 years) to support developmental growth.
- Managed classrooms by establishing clear standards and consistently reinforcing positive behaviors, promoting a conducive learning environment.
- Recorded attendance, progress notes, and classroom observations to track student development and inform instructional strategies.
Assistant Store Manager
Banana Republic
Alpharetta, Georgia
04.2017 - 01.2019
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Facilitated timely replenishment of sales floor merchandise to maintain optimal product availability.
- Coordinated restocking of sales floor with current merchandise and accurate promotional signage to improve customer engagement.
- Streamlined opening and closing procedures to enhance operational efficiency.
- Managed cash register by accurately counting cash and organizing transactions. by handling cash, counting change, and storing coupons.
Education
Bachelor of Science - Socioogy
Georgia Southern University
Statesboro, GA05-2021
Skills
- Behavioral data collection
- Behavioral data analysis
- Behavioral intervention
- Intervention implementation
- Progress monitoring
- Crisis intervention techniques
- Crisis de-escalation
- Client engagement strategies
- Problem solving
- Attention to detail
- Conflict resolution
- Communication skills
- Telephone etiquette
- Data entry
Affiliations
- Recruitment Manager, WOW Atlanta Rugby - Atlanta, GA (June 2026 - Now)
Timeline
Registered Behavior Technician
Applied Behavioral Consulltng
06.2024 - Current
Plantscaping Technician
The Plant Peddler
05.2023 - 06.2025
Package Handler
FedEx
10.2021 - 05.2023
Sociology Intern
American Red Cross: Service to the Armed Forces
01.2021 - 05.2021
Preschool Teacher
Open Arms Child Care Center
01.2018 - 09.2020
Assistant Store Manager
Banana Republic
04.2017 - 01.2019
Bachelor of Science - Socioogy
Georgia Southern University