Angelo Camelo

• The primary point of contact for the day-to-day management of service and support requests received from business partners as well as all other operationally focused initiatives between RxSense and its established clients.
• Successfully implemented two clients with member count in excess of 25,000
• Collaborate with product, engineering, and functional teams to deliver system enhancement and features requested by business partners within the agreed upon SLAs
• Frequently host client-facing touchpoints, highlighting current issues and actions needed for resolution

• Ownership and management of key Joint Venture Account, experiencing 7% YOY growth of patient volume ('21-'22)
• Strengthen long-lasting relationships with key decision makers of surrounding healthcare agencies and facilities
• Analyze client accounts and mitigate potential financial or clinical risk
• Negotiation of rates with non-contracted insurance providers
• Forecast client needs through identification of pertinent trends and KPIs
• Streamlined insurance authorization process by building and maintaining relationships with personnel of In-Network Insurance Providers
• Chosen to represent Marketing Department as member of the Diversity, Equity and Inclusion Committee
• Nominated for Employee of the Quarter Q4 2021

• Developed critical and ongoing understanding of corporate structures, company ownership types, decision making authorities and market trends
• Built and maintained pipeline, with adherence to sales matrix guidelines
• In-depth research of client history, previous projects and current events to identify potential areas of business opportunity
• Work closely with business development team to qualify new leads and to identify opportunities to upsell within existing accounts

• Cross-Functional Recruiter, effectively managing clients and candidates within Healthcare, Professional, and Finance & Accounting Lines of Business
• Work within established lines of business to create opportunities for expansion of CSI service offering
• Full-Cycle candidate management from sourcing to offer
• Coordinate with onboarding specialists to increase speed-to-start
• Management of accurate and up-to-date information within ATS
• Effective Communication with Global team, operating as sole contributor in Atlanta locale
• Selected as first CSI employee to represent Professional line of business in Atlanta market

• Account Management and development with concentrated efforts in Healthcare Operations
• Define, assess and predict client needs based on current market trends and provide effective solutions to industry-relevant issues
• Develop established accounts to identify opportunities to cross-selling additional Lines of Business
• Recognized as Top 10 in production nationwide (December '18, Jan '19, March '19)

Experienced continuous growth within the company over the course of 3 years. Final position of Admissions Manager was a dynamic operations role entailing responsibilities of recruiting, training and retention of staff in 3 departments:

• Tasked with growing Intake, Client Care departments, and Insurance teams effectively recruiting and retaining staff of 60 at Atlanta HQ
• Analyzed and assess risk of all incoming clients with use of pertinent clinical and financial information
• Management of external business accounts, ensuring Business Development and Marketing goals were exceeded
• Twice promoted with final title of National Admissions Manager
• Recognized as Top Producer as Admissions Representative (Nov '16, Dec '16, Feb '17)