Summary
Overview
Work History
Education
Skills
Volunteer
References
Timeline
Generic

Angelo Ciccotelli

Billings,MT

Summary

Dependable professional with experience in dynamic, high-performance environments. Skilled in processing transactions, manufacturing and working with merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, consistent and team orientated.

Overview

3
3
years of professional experience

Work History

Manufacturer: Law Enforcement Division

Big Sky Racks
Bozeman , MT
02.2020 - 02.2022
  • Manufactured gun racks for Law Enforcement, FBI and Military contractors.
  • Read bluprints, processed, cleaned, painted materials and metal for rack production.
  • Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
  • Made sure that products were produced on time and were of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Focused on in person customer service to minimize manufacturing errors while building strong relations and trust within the community and varying Law Enforcement divisions.
  • Engaged customers in conversation to uncover needs with probing questions.
  • Multitasked effectively to simultaneously handle daily requirements of manufacturing with customers' needs.
  • Collaborated with sales and service departments to implement proactive changes based on customer feedback, leading to higher safety and satisfaction rates.

Apprentice Painter

Nakamura Painting
Bozeman, MT
06.2019 - 02.2022
  • Painted surfaces using brushes and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Operated hand tools to prepare and paint large areas.
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes.
  • Worked weekends depending on shifting needs of project.
  • Consulted with clients to discuss ideas and style preferences to create customer satisfaction.

Education

High School Diploma -

Bozeman High School
Bozeman, MT
06.2019

Skills

  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Courteous with Strong Service Mindset
  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Creative Problem Solving

Volunteer

Volunteer with elderly patients, primarily with dementia and alzheimer's. Assist with daily living activities and spending time listening and sharing life stories.

References

Jordan Nakamura: Owner of Nakamura Painting: 805-704-7615

John Morford: Owner of Big Sky Racks: 406-581-4182

Timeline

Manufacturer: Law Enforcement Division

Big Sky Racks
02.2020 - 02.2022

Apprentice Painter

Nakamura Painting
06.2019 - 02.2022

High School Diploma -

Bozeman High School

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Angelo Ciccotelli