ANGELO DIAZ
Carmel,NY
Summary
Dynamic professional with a strong background in problem-solving honed at Local 38 as a Tinknocker. Proven ability to enhance operations and foster client loyalty through effective communication and organizational skills. Committed to continuous improvement and adept at thriving in fast-paced environments. Proficient in Microsoft Word and First Aid/CPR.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Tinknocker
Local 38
08.2016 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with a strong work ethic.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
Sales Associate
D. Bertoline & Sons
01.2010 - 08.2016
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
High School Diploma -
Peekskill High School
Peekskill, NY06.2005
Skills
- Microsoft Word
- Verbal communication
- Organizational skills
- Organization
- Communication
- First Aid/CPR
- Leadership
- Planning
- Basic math
- Attention to detail
Certification
- Licensed Journeyman IA#1181534 - 5years
- Osha 30hr card #15-602195477
- First Aide/CPR-certified
- Operators certificate for Low & Scissor Lift
- Equipment Classification type 3- group-A
- Equipment Model-JLG-450AJ
- Type 3 Group-B
- Equipment Model-JLG1930-ES
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Camping
- I enjoy cooking for friends and family gatherings
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Fundraising Events
- Volunteer Work
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Enjoy participating in all sports for overall physical and mental well-being
- Team Sports
- Mindfulness Practices
- Dancing
Timeline
Tinknocker
Local 38
08.2016 - Current
Sales Associate
D. Bertoline & Sons
01.2010 - 08.2016
High School Diploma -
Peekskill High School