Angelo Esposito
Marlboro,USA
Summary
Dynamic Customer Advisor with proven expertise at RAND Solutions LLC in enhancing customer satisfaction and driving sales through effective communication and conflict management. Skilled in social media management and upselling, I excel at building strong customer relationships and delivering tailored product recommendations. Committed to achieving results in fast-paced environments.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Customer Advisor
RAND Solutions LLC
Staten Island, NY
10.2022 - Current
- Flag and receive sales calls.
- Manage Social Media.
- Review and respond to sales emails.
- Managed multiple tasks simultaneously while maintaining accuracy.
- Responded to customer inquiries via phone, email, and in person.
- Assisted customers with returns and exchanges.
- Advised customers on product selection based on their needs.
Cashier/Cooker Operator
Quincy's Lobster House
Long Beach Island, NJ
06.2022 - 08.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High school diploma -
Howell High School
Farmingdale, NJ06.2022
CMA Degree - Medical Assistant
Advanced Eclinical Training
Online 11.2024 - Current
Skills
- Conflict management
- Upselling
- Negotiation
- Sales communication
- Social media management
- Email correspondence
- Customer relationship management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
CMA Degree - Medical Assistant
Advanced Eclinical Training
11.2024 - Current
Customer Advisor
RAND Solutions LLC
10.2022 - Current
Cashier/Cooker Operator
Quincy's Lobster House
06.2022 - 08.2022
High school diploma -
Howell High School
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