Angelo Flowers
Jonesboro,GA
Summary
Results-focused assistant manager with experience in restaurant operations, staff coaching, and daily shift coordination. Strong skills in inventory tracking, sales reporting, and customer service support. Committed to improving efficiency, teamwork, and guest experience.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Bojangles
Palmetto, Georgia
04.2025 - Current
- Supervised restaurant shifts, ensuring efficient operations and supporting Bojangles team members.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coached crew on service standards and food preparation procedures, enhancing overall team performance.
- Managed customer service inquiries and complaints, resolving issues promptly to maintain customer satisfaction.
- Resolved guest concerns and maintained quality customer service
- Helped train staff, build skills, and support career growth opportunities.
- Supported positive work culture that encouraged team collaboration and strong performance.
- Developed a system for tracking inventory and ordering supplies.
- Compiled detailed reports on sales trends and inventory levels. on sales trends, inventory levels, and financial data.
Assistant Manager
KFC/Taco bell
Carthage, Mississippi
04.2018 - 03.2025
- Supervised daily operations including scheduling shifts, assigning duties.
- Supervised restaurant shifts and supported Bojangles team members
- Trained crew on service standards and food preparation procedures
- Monitored drive-thru and front counter operations during busy periods
- Managed cash handling and balanced register drawers
- Oversaw opening and closing procedures for restaurant operations for daily restaurant readiness
- Managed customer service inquiries and complaints in a timely manner.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
South Leake High School
Walnut Grove, MS05-2001
Some College (No Degree) - Medical Assistant
Virginia College
JacksonSkills
- Workforce scheduling
- Cash balancing
- Inventory tracking
- Financial analysis
- Sales monitoring
- POS systems
- Shift supervision
- Customer service
- Team leadership
- Problem solving
- Time management
- Clear communication
Timeline
Assistant Manager
Bojangles
04.2025 - Current
Assistant Manager
KFC/Taco bell
04.2018 - 03.2025
High School Diploma -
South Leake High School
Some College (No Degree) - Medical Assistant
Virginia College