
Results-oriented Director with a track record of ensuring excellence in service, food quality, and guest satisfaction in a high-volume environment. Skilled in managing staff development, analyzing operational processes, and implementing solutions for improvement. Effective communicator with strong leadership and problem-solving abilities. Proficient in kitchen management, safe food handling, and health code compliance.
During my time as a Customer Development Representative at Power Home Remodeling, I generated more than 250 qualified leads through consistent, high-volume door-to-door outreach. I exceeded weekly lead goals by 20–40% . I engaged with 60–100 homeowners per day, delivering a concise and persuasive pitch that helped improve appointment conversion rates and uncover specific homeowner needs. I consistently maintained a positive, professional presence in a high-rejection environment and demonstrated strong mental resilience by performing effectively in all weather conditions and challenging territories. My success in the role contributed directly to the company’s revenue pipeline, and I often supported the team by sharing best practices, identifying high-opportunity neighborhoods, and helping new representatives with pitch delivery and objection handling.