Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ANGELO GALINDEZ

Oak Lawn,USA

Summary

Results-oriented Director with a track record of ensuring excellence in service, food quality, and guest satisfaction in a high-volume environment. Skilled in managing staff development, analyzing operational processes, and implementing solutions for improvement. Effective communicator with strong leadership and problem-solving abilities. Proficient in kitchen management, safe food handling, and health code compliance.

During my time as a Customer Development Representative at Power Home Remodeling, I generated more than 250 qualified leads through consistent, high-volume door-to-door outreach. I exceeded weekly lead goals by 20–40% . I engaged with 60–100 homeowners per day, delivering a concise and persuasive pitch that helped improve appointment conversion rates and uncover specific homeowner needs. I consistently maintained a positive, professional presence in a high-rejection environment and demonstrated strong mental resilience by performing effectively in all weather conditions and challenging territories. My success in the role contributed directly to the company’s revenue pipeline, and I often supported the team by sharing best practices, identifying high-opportunity neighborhoods, and helping new representatives with pitch delivery and objection handling.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Development Representative

Power Home Remodeling
Oak Brook, IL
05.2025 - Current
  • Knock door-to-door in assigned territories to introduce homeowners to Power’s exterior remodeling services (windows, roofing, siding, and doors).
  • Deliver a clear, engaging pitch that sparks interest and earns trust within 20–30 seconds.
  • Identify homeowner needs and schedule free, in-home product consultations.
  • Meet or exceed weekly and monthly lead generation goals.
  • Maintain detailed notes, follow scripts with accuracy, and adjust communication style based on the homeowner.
  • Represent Power with professionalism, confidence, and strong customer service.
  • Handling rejection and staying confident through 50+ conversations a day
  • Delivering a consistent pitch regardless of weather, area, or mood
    Quickly building rapport with skeptical or busy homeowners
    Managing time efficiently and learning to control the pace of your shift
    Overcoming fear of knocking and developing strong mental toughness
    Hitting quota even when foot traffic or neighborhoods vary
    Staying disciplined with scripts while sounding natural and authentic

Director

CHICK-FIL-A
Crestwood, IL
04.2024 - 05.2025
  • Directed daily operations, ensuring excellence in service, food quality, and guest satisfaction in a high-volume environment.
  • Planned and monitored day-to-day running of business to facilitate smooth progress.
  • Managed the development of staff by providing guidance, feedback and support when needed.
  • Collaborated with team members on projects, delegated tasks as necessary, and managed expectations accordingly.
  • Analyzed current operational processes and performance, recommending solutions for improvement.
  • Organized team meetings to keep staff members up-to-date with organizational changes.
  • Evaluated overall performance by gathering, analyzing, and interpreting data and metrics.
  • Established effective communication channels with internal departments to ensure cohesive operations.

Kitchen Manager

CHICK-FIL-A
Crestwood, IL
09.2020 - 03.2024
  • Coached staff to elevate performance and achieve productivity, quality and customer satisfaction standards.
  • Enforced non-slip shoes and other optimal practices to enhance safety.
  • Verified time and temperature logs to ascertain proper cooking and holding temperatures.
  • Mandated dress and personal hygiene standards to meet restaurant and health code requirements.
  • Labeled products correctly with prices and use or sell-by dates.
  • Supervised food service workers to keep kitchen moving and provide every customer with hot, fresh meal.
  • Servsafe certified.

Back of House Team Member

CHICK-FIL-A
Crestwood, IL
09.2020 - 04.2022
  • Maintained and operated grills and deep fryers.
  • Delivered menu items as ordered and received consistently positive guest feedback.
  • Weighed and measured ingredients to match the recipe's formula and achieve the desired consistency.

Education

High School Diploma - General

Bremen high school
Midlothian, IL

Skills

  • Team Collaboration and Leadership
  • Verbal and Written Communication
  • Kitchen Management
  • Health Code Compliance
  • Front of house management
  • Problem-solving
  • Analytical thinking
  • Charismatic leader
  • Multitasking and Organization
  • Safe Food Handling
  • Staff Training and Development
  • Back of House Management
  • Relationship building
  • Decision-making
  • Team management

Certification

Servsafe

Languages

Spanish Bilingual
English Bilingual

Timeline

Customer Development Representative

Power Home Remodeling
05.2025 - Current

Director

CHICK-FIL-A
04.2024 - 05.2025

Kitchen Manager

CHICK-FIL-A
09.2020 - 03.2024

Back of House Team Member

CHICK-FIL-A
09.2020 - 04.2022

High School Diploma - General

Bremen high school
ANGELO GALINDEZ