Angelo Garcia

Summary

Proficient in merging operation teams and achieving set goals and operational goals. Understanding priorities and market needs to drive sales.

years of professional experience

Gucci

11.2022 - Current

Serve as a Gucci Ambassador by displaying a welcoming and friendly attitude to all clients
Built strong relationships with customers through positive attitude and attentive response
Implemented process improvements by evaluating existing workflows, identifying inefficiencies, and proposing actionable solutions. (COG, MAO)
Assist Client Advisors in preparing for VIG client appointments, prepare consignments, and close transactions
Facilitate store transfer requests, charge sends, and product inquiries
Accurately capture client data required to close transactions per company expectations and following up on any missing and relevant information.
Managed communication between departments, ensuring alignment on projects and initiatives.
Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.

Renaissance Hotel

Newport Beach, CA

02.2017 - 11.2020

Assisted in daily operations, maintaining cleanliness and organization in common areas.
Supported event setups, coordinating logistics for seamless execution of functions.
Monitored inventory levels, assisting with stock replenishment to enhance service efficiency.
Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
Provided excellent customer service at the hotel bar, promoting an enjoyable atmosphere for patrons while increasing beverage sales.

Sunglass Hut

06.2016 - 11.2020

Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty
Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction
Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management
Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized
Secures all company assets under one's control
Helps foster an inclusive culture by treating customers and colleagues with respect

Armani Exchange

Costa Mesa, CA

10.2014 - 09.2016

Assisted customers in product selection and provided exceptional service to enhance shopping experience.
Maintained knowledge of current promotions and sales to effectively communicate with customers.
Processed transactions accurately using point-of-sale systems to ensure efficient checkout procedures.
Collaborated with team members to achieve daily sales goals while promoting a positive store environment.
Organized merchandise displays to highlight new arrivals and maximize visual appeal in the store layout.
Provided positive first impressions to welcome existing, new, and potential customers.

Teamplayer: Ability to maintain a strong work relation with others focusing on common goal.
Affable: Able to maintain comfort in all situations.
Leadeship: Ability to meet set schedules and deliver on assignments.