Angelo Guzman Castillo
Cooper City,FL
Summary
Dynamic Pool Plumber with extensive experience at Pool Builders, excelling in plumbing installations and repairs. Proven ability to enhance customer satisfaction through effective troubleshooting and problem-solving. Skilled in interpreting blueprints and coordinating projects, ensuring compliance with safety standards while training junior team members for success. Bilingual in English and Spanish.
Overview
9
9
years of professional experience
Work History
Pool Plumber/tech
Pool Builders
Broward
04.2020 - 12.2024
- Head equipment set installer for residential pool, included teaching costumers how to run systems
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Eliminated risks by correctly identifying potential safety hazards.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Increased client retention, providing exceptional customer service through timely project completion.
- Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Have taken Jandy courses
Pool Plumber/tech
Dillon Pools
Broward And Dade County
08.2015 - 06.2019
- Trained to do commercial pool plumbing
- Installed and Repaired plumbing systems, components, and equipment.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Read blueprints to determine appropriate materials and procedures for each project.
Education
High School Diploma -
Cypress Bay High
Weston, FLSkills
- English, Spanish
- Skilled with both hand and power tools
- Plumbing
- Troubleshooting
- Problem solving prowess
Timeline
Pool Plumber/tech
Pool Builders
04.2020 - 12.2024
Pool Plumber/tech
Dillon Pools
08.2015 - 06.2019
High School Diploma -
Cypress Bay High