Giomar Rodriguez
PRESCOTT VALLEY
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Security Guard
Securitas Security Services USA
04.2025 - Current
- Conducted regular patrols to detect and prevent unauthorized access or suspicious activities.
- Responded promptly to alarms and incidents, coordinating with law enforcement when necessary.
- Trained new personnel on security procedures and emergency response techniques.
- Documented daily activities and incident reports accurately for management review.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Gate Access Guard
Anderson Security
02.2022 - 05.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Assisted in the training of new guards on protocols and emergency procedures.
- Maintained logs of daily activities, incidents, and irregularities for reporting purposes.
- Collaborated with law enforcement during investigations as needed for incident resolution.
- Implemented access control measures to restrict unauthorized entry effectively.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle.
- Monitored and authorized entrance and departure of vehicles, and visitors.
Pizza Specialist
My Pie Pizza
04.2021 - 01.2022
- Prepared high-quality pizzas using efficient cooking techniques and adherence to food safety standards.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Assisted in maintaining inventory levels and restocking supplies as needed for operations.
- Adapted quickly to menu changes and customer preferences, enhancing overall service experience.
- Contributed to training new staff on pizza preparation and operational procedures effectively.
- Ensured cleanliness of workstations and adherence to health regulations throughout shifts.
- Supported marketing initiatives by promoting new menu items through customer interactions and engagement.
- Handled high volume orders effectively, maintaining accuracy and speed during peak hours of operation.
- Prepared ingredients by chopping, slicing, and measuring for daily menu items.
- Coordinated daily activities to ensure alignment with company goals.
Sales Associate
Goodwill Of Northern Arizona
12.2020 - 05.2021
- Assisted customers in finding products, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor to ensure appealing presentation.
- Operated cash register efficiently, handling transactions accurately and swiftly.
- Collaborated with team members to restock shelves and manage inventory levels.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree - HVAC
Automecha Technical College
Ponce, Puerto Rico04-2018
High School Diploma -
Lila Mayoral Worshing
Ponce, Puerto Rico04-2017
Skills
- Customer service
- Fast food customer service
- English, Spanish
- Problem-solving
- Attention to detail
- Multitasking
- Computer skills
- Organizational skills
- Calm under pressure
- Computer proficiency
- Staff training
- Product sales
Timeline
Security Guard
Securitas Security Services USA
04.2025 - Current
Gate Access Guard
Anderson Security
02.2022 - 05.2025
Pizza Specialist
My Pie Pizza
04.2021 - 01.2022
Sales Associate
Goodwill Of Northern Arizona
12.2020 - 05.2021
No Degree - HVAC
Automecha Technical College
High School Diploma -
Lila Mayoral Worshing