Summary
Overview
Work History
Education
Skills
Timeline
Activities
Generic
Angelo Rizzi

Angelo Rizzi

Newmanstown,PA

Summary

Responsible and motivated professional, ready for application to the workplace. I can offer adaptable skills in data management in a fast-paced environment. I am very motivated to offer a fresh perspective amongst a team to meet organizational goals.

Overview

3
3
years of professional experience

Work History

Communication Operator

Wellspan Health
04.2022 - 06.2024
  • Updated and maintained databases with current information.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Participated in meetings with other public safety personnel to discuss strategies for improving response times or increasing efficiency within the department.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Gathered customer information and promptly input data into computer system.
  • Troubleshot issues with telephone equipment and software to keep systems functional.

Keyholder

Dollar General Markets
01.2021 - 03.2022
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Supported sales team members to drive growth and development.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Utilized problem-solving techniques such as root cause analysis to identify recurring issues that could be addressed proactively.

Education

Certificate of Data Analytics - Computer Science & Design

Google
Remote
12.2024

Bachelor of Arts - Graphic Design

Southern New Hampshire University
Hooksett, NH
03.2020

Skills

  • Customer service
  • Marketing initiatives
  • Staff oversight
  • SQL
  • Google Sheets
  • Microsoft Excel
  • Tableau
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign

Timeline

Communication Operator

Wellspan Health
04.2022 - 06.2024

Keyholder

Dollar General Markets
01.2021 - 03.2022

Bachelor of Arts - Graphic Design

Southern New Hampshire University

Certificate of Data Analytics - Computer Science & Design

Google

Activities

  • Logo Design
  • Lancaster County Project for the Needy
  • Rick Hodge for PA House 2020

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