Angelo Rocha
St Doral,FL
Summary
Experienced Bartender with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile. Adept at maintaining a clean and organized bar area, and dedicated to providing customers with a warm and welcoming environment.
Overview
6
6
years of professional experience
Work History
Bartender/MOD
Houligan's Irish Pub
05.2020 - 09.2023
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business
- Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions
- Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages
- Maintained a thorough understanding of ingredients and preparation of menu items.
Cook
Denny's
02.2019 - 03.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Security
Rain
06.2019 - 03.2020
- Conducted recurring security assessments to evaluate threats, vulnerabilities, and consequences
- Defined procedures for responses to different types of emergencies
- Controlled entryways with pat downs, bag inspections, and weapons screenings.
Security
Chill Lounge
03.2018 - 03.2020
- Conducted regular patrols of key areas to spot and control security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
G Holmes Braddock Sr. High School
2011
Skills
- Excellent Customer Service Skills
- Motivated Attitude
- Bar Terminology
- Multitasking Skills
- Liquor Restocking
- Safe Service Compliance
- Creative Mixology
- Menu Memorization
- Safe Serving Knowledge
- Custom Drink Preparation
- Ordering Bar Supplies
- Cash Register Operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Garrison Smith (334) 596-6648
Ryan Ferry (334) 714-2143
Eric Wing (850) 326-1668
Timeline
Bartender/MOD
Houligan's Irish Pub
05.2020 - 09.2023
Security
Rain
06.2019 - 03.2020
Cook
Denny's
02.2019 - 03.2020
Security
Chill Lounge
03.2018 - 03.2020
G Holmes Braddock Sr. High School
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