ANGELO SERNA
Chrono Toys
Azusa,CA
19
years of professional experience
Seasoned customer service specialist with background in warehouse management. Shipping and receiving duties. Inventory control with forklift experience.
Work History
Warehouse Associate
8 Months- Operated pallet jacks to move materials efficiently throughout warehouse.
- Managed inventory control, ensuring accurate tracking of stock levels and product location.
- Collaborated with team members to optimize workflow and maintain operational efficiency.
- Responsible for weekly scanning for 9 southern california stores to replenish their stock.
- Receive, stage and put away new incoming stock on shelves to prepare for weekly scans for all stores.
Shipping&Receiving Coordinator
2 Years 1 Month- In charge of all shipping and receiving, inspecting and checking in custom fabrics for upholstery. Inspecting metals and frames for custom furniture. As well as quality inspections before every order ships out to ensure excellent quality. Always striving to meet monthly shipping goals. Communicate from warehouse to customer service for order updates and to coordinate any special requests for customer orders. Weekly productivity meetings with management.
- Successfully managed to hit shipping goal four months in a row.
Warehouse Associate
5 Years 8 Months- Successfully managed warehouse activities including shipping and receiving responsibilities. Inventory control, fast and accurate order processing. As needed to meet needs and demands of customers during peak season. Also involved in customer service.
Warehouse Supervisor
3 Months- Oversaw entire warehouse operations, made sure orders ship out in a timely manner.
- Help out customer service dept with special orders. Weekly productivity reports. Morning huddles with the team regarding their responsibilities.
Warehouse Associate
3 Years 9 Months- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Use cutting machines to roll down and cut window film to correct size based off order invoice.
- Key holder to open and close as needed.
CSC Supervisor/ Shipping and receiving
4 Years 10 Months- Developed rapport with customer base by handling difficult issues and making decisions based on company policy to resolve problems. Answering any questions that customers had regarding their merchandise.
- In charge of leading Las Vegas and Arizona regions and provide support in improving company customer service.
- Assist management with inventory counts as needed.
- Shipping and Receiving and also forklift operator.
Education
High School Diploma
Skills
Fast learner.
Improvising on the move.
Inventory control experience shipping and receiving duties.
Prioritizing work based on importance and deadlines.
Always open minded to different procedures to improve my efficiency in any role i am involved in.
Bilingual english and spanish.
Excellent communicator.
Accomplishments
- Meticulous attention to detail and Deadline-oriented. Played an instrumental role in warehouse management and made sure orders were complete and shipped out on time. Worked necessary overtime to meet the needs and demands of our customers during peak season while being short staffed.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Warehouse Associate
Chrono Toys
10.2025 - CurrentRead More
Shipping&Receiving Coordinator
Quintus Home Furniture
02.2023 - 03.2025Read More
Warehouse Associate
Suntek/Eastman
08.2016 - 04.2022Read More
Warehouse Supervisor
Styles For Less
05.2016 - 08.2016Read More
Warehouse Associate
Suntek/Eastman
07.2012 - 04.2016Read More
CSC Supervisor/ Shipping and receiving
Famsa Furniture
09.2007 - 07.2012Read More
Azusa High School
High School Diploma
Read More