Heather Mcdaniel
Metter,GA
Summary
Versatile and results-driven professional with extensive experience in warehouse operations, quality control, and customer service. Excelled in streamlining processes at Dollar Tree Distribution Center, enhancing efficiency and safety. Skilled in inspection, multi-tasking, and fostering positive customer interactions. Demonstrates a commitment to workplace cleanliness and time management, ensuring optimal productivity and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Dollar Tree Distribution Center
11.2021 - Current
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 50 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Managed warehouse operations and verified proper shipment procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Quality Control Inspector
Claxton Poultry
07.2018 - 11.2020
- Communicated with production team members about quality issues.
- Completed precise measurements using special tools.
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Examined products for imperfections and defects.
- Recorded inspection and test results on data sheets.
- Sampled products to verify compliance with standards
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
Sales Associate
Wal-Mart Supercenter
02.2016 - 09.2020
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Metter High School
Metter, GA06.2012
Skills
- Proficient in Warehouse Operations and safety
- Multi-tasking
- Time management
- Warehouse operations
- Goal oriented
- PC4500 certified
- Knowledge of warehouse operations and comfortable in warehouse setting
- Inspection and quality control
- Fast learner
- Workplace cleanliness
Timeline
Warehouse Associate
Dollar Tree Distribution Center
11.2021 - Current
Quality Control Inspector
Claxton Poultry
07.2018 - 11.2020
Sales Associate
Wal-Mart Supercenter
02.2016 - 09.2020
High School Diploma -
Metter High School
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