Angelyce Mora
Norfolk,VA
Summary
Dynamic professional with extensive experience at Albertsons, excelling in seafood merchandising and customer service. Proven track record in training and mentoring staff, enhancing operational efficiency, and ensuring food safety compliance. Adept at engaging customers and implementing promotional strategies, driving increased sales and customer satisfaction. Reliable team player committed to excellence.
Overview
3
3
years of professional experience
Work History
Assistant Seafood Manager
Albertsons
Amarillo, TX
03.2025 - 02.2026
- Assisted in managing seafood department operations, ensuring freshness and quality standards were consistently met.
- Supported inventory management processes, including stock rotation and ordering of seafood products.
- Engaged with customers to provide product knowledge and enhance shopping experience in seafood section.
- Maintained cleanliness and organization within the seafood displays to promote product visibility and appeal.
- Collaborated with team members to execute promotional displays, increasing customer engagement with seafood offerings.
- Trained new staff on best practices for handling, preparing, and displaying seafood products effectively.
- Monitored compliance with food safety regulations to safeguard product integrity and customer health.
- Assisted in analyzing sales trends to make informed decisions regarding inventory levels and product selection.
- Contributed to store-wide initiatives by collaborating with other departments on cross-merchandising opportunities.
- Streamlined inventory management by accurately tracking stock levels and placing timely orders for replenishments.
- Received inspected, and stored seafood shipments, ensuring optimal freshness and quality of products.
- Educated customers on proper cooking techniques, enhancing their overall experience and encouraging repeat business.
- Assisted in the development and implementation of department-specific training materials to enhance staff knowledge and performance.
Cashier
JCPenney
Lubbock, TX
08.2024 - 01.2025
- Processed transactions efficiently and accurately in fast-paced retail environment.
- Provided exceptional customer service by assisting with product inquiries and resolving issues.
- Maintained organized cash register area for streamlined checkout experience.
- Assisted with inventory control by restocking merchandise and managing displays.
- Implemented effective cash handling procedures to minimize discrepancies and ensure accuracy.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Fresh Cut Clerk
Albertsons
02.2024 - 05.2024
- Assisted in maintaining cleanliness and organization of fresh produce displays.
- Learned proper handling techniques for perishable items to ensure freshness.
- Supported inventory management by restocking shelves with fresh cut products.
- Engaged with customers to provide product information and assist with selections.
- Collaborated with team members to execute daily operational tasks efficiently.
- Followed safety protocols for food handling and storage practices diligently.
- Adapted quickly to changing priorities in a fast-paced retail environment.
Cashier Team Lead
Toot N Totum
Amarillo
01.2023 - 12.2023
- Supervised daily operations to ensure accurate and efficient checkout processes.
- Trained and mentored team members on customer service best practices and register systems.
- Managed cash handling procedures, minimizing discrepancies and ensuring compliance with policies.
- Implemented inventory management techniques to optimize stock levels during peak hours.
Education
High School Diploma -
Whitharral
Whitharral Tx Skills
- Operational efficiency
- Sanitation standards
- Pricing strategy
- Display setup
- Seafood merchandising
- Merchandise presentation
- Training and mentoring
- Team building
- Food safety compliance
- Product rotation
- Waste reduction
- Marketing initiatives
- Promotional planning
- Product preparation
- Customer service
- Problem-solving
- Time management
- Multitasking
- Reliability
Timeline
Assistant Seafood Manager
Albertsons
03.2025 - 02.2026
Cashier
JCPenney
08.2024 - 01.2025
Fresh Cut Clerk
Albertsons
02.2024 - 05.2024
Cashier Team Lead
Toot N Totum
01.2023 - 12.2023
High School Diploma -
Whitharral