Angelyna Luna
Hobbs
Summary
Solid background in hospitality and customer service. Proven ability to enhance client satisfaction and resolve issues promptly, ensuring smooth client experience. Consistently demonstrated excellent communication and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service / Waitress
Chicken Run Cafe
07.2023 - 07.2025
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Animal Care Technician
Wagbnb
05.2024 - 06.2025
- Monitored animal health, reporting any concerns to veterinary staff promptly.
- Provided daily care for animals, ensuring proper feeding and hygiene.
- Maintained clean and safe living environments for various animal species.
- Provided comprehensive care to animals, ensuring their health and well-being through routine monitoring and maintenance.
- Maintained accurate records of animal health care and treatments.
- Observed animal behavior closely in order to identify any potential health issues or other problems requiring attention.
Shipping and Receiving Clerk
UPS
07.2022 - 07.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Team Lead / Supervisor
KFC
12.2020 - 07.2022
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
High School Diploma -
Clovis High School
Clovis05.2023
Skills
- Customer relations
- Hospitality service expertise
- Relationship Management
- Food sales and promotion
- Quality Control
- Data entry
- Computer proficiency
Certification
- Food Handler Certification
- Child Development Certification
Timeline
Animal Care Technician
Wagbnb
05.2024 - 06.2025
Customer Service / Waitress
Chicken Run Cafe
07.2023 - 07.2025
Shipping and Receiving Clerk
UPS
07.2022 - 07.2023
Team Lead / Supervisor
KFC
12.2020 - 07.2022
High School Diploma -
Clovis High School