Victoria A. Atencio
Bell Gardens,CA
Summary
Dedicated and hardworking professional with a strong commitment to excellence, searching for a new career and with a genuine enthusiasm for learning. Hailing from the vibrant and diverse culture of Puerto Rico, I bring a unique perspective and a passion for delivering exceptional results in any work environment. Known for my positive attitude, adaptability, and eagerness to acquire new skills. I thrive on challenges, embrace new opportunities, and am eager to make valuable contributions to any role or project. Authorized to work in the US for any employer
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service/Waitress
Vagon
09.2021 - 08.2022
- Processed customer orders with accuracy and efficiency, handling cash transactions, credit card payments, providing change and ensuring accuracy in financial transactions
- Assisted customers in placing orders, answering inquiries about menu items, and providing information on specials and promotions
- Resolved customer issues and concerns in a timely and professional manner, aiming to exceed customer expectations
- Delivered orders promptly and with attention to detail
- Provided attentive and courteous service throughout the dining experience.
Cashier/Customer Service
S & A Pizza Factory, Aguadilla
03.2017 - 06.2022
- Processed customer orders with accuracy and efficiency, handling cash transactions, credit card payments, providing change and ensuring accuracy in financial transactions
- Assisted customers in placing orders, answering inquiries about menu items, and providing information on specials and promotions
- Resolved customer issues and concerns in a timely and professional manner, aiming to exceed customer expectations
- Maintained a clean and sanitary work environment ,monitored and restocked necessary supplies, ensuring that the workspace was well-equipped to handle daily operations
- Successfully managed multiple tasks simultaneously, including taking orders, processing payments, and addressing customer inquiries, while maintaining a high level of accuracy and efficiency.
Education
High school diploma -
Benito Cerezo Vazquez
Skills
- Customer Service Excellence
- Creative Thinking
- Multitasking Capabilities
- Telephone Etiquette
- Decision Making Aptitude
- Professionalism and Courtesy
- Organizational Abilities
- Cash Handling Expertise
- Interpersonal Skills
- Patience and Empathy
- Problem Solving Abilities
- Fraud Prevention Awareness
- Work Ethic and Integrity
- Attention to Detail
- Staff Training
- Liquor Regulations and Compliance
- Refunds and Exchanges
- Cleaning and Sanitizing
- Inventory Control
- Product Knowledge
- Cash Management
- Customer Relations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Customer Service/Waitress
Vagon
09.2021 - 08.2022
Cashier/Customer Service
S & A Pizza Factory, Aguadilla
03.2017 - 06.2022
High school diploma -
Benito Cerezo Vazquez
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