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Associate Principal Engineer

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 Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. 

Experienced Reflash Technician with over 9 years in automotive software and data preparation, currently supporting GM’s advanced vehicle programs. Skilled in ECU reflash processes, and root cause analysis for complex flashing issues. Proven ability to integrate new tools, optimize workflows, and collaborate with cross-functional teams to deliver accurate software packages across multiple platforms and model years. Detail-oriented and committed to driving efficiency and quality in high-pressure environments.

Detail-oriented IT support Engineer with hands-on experience of troubleshooting hardware, software, and network issues across Windows and mobile environments. Skilled in Active Directory, Office 365, ticketing systems, and end user support with a strong focus on customer service and quick problem resolution.
Experienced with diagnosing and resolving technical problems efficiently. Utilizes strong communication skills to provide clear guidance and support to users. Knowledge of system maintenance and software troubleshooting ensures optimal performance and user satisfaction.

To obtain a position with a company where I can contribute my skills and advance within the company. Willing to relocate: Anywhere Authorized to work in the US for any employer
Experienced with motivational techniques, interpersonal communication, and strategic planning. Utilizes tailored approach to foster individual and team growth. Track record of achieving enhanced performance outcomes through effective coaching methods.

Success-driven results-focused, and adaptable IT professional with experience in IT operation and customer service, encompassing technical support, workstation Maintenance.

Versatile professional with experience in office operations, animal care, and team support. I enjoy roles that require multitasking, problem-solving, and meaningful interaction with clients, coworkers, or patients. I bring a balance of reliability, hands-on skill, and thoughtful communication to help operations run smoothly and care standards remain high.

Transportation and logistics professional with extensive experience in passenger transport, route planning, safety compliance, and secure-access operations. Known for reliability, professionalism, and strong attention to detail. Proven ability to maintain safe operations, adapt quickly to changing conditions, and deliver exceptional customer service in fast-paced environments.

Accomplished professional with over five years of expertise in intraoral scan quality control and a strong track record in customer service. Recognized for excellence with multiple Employee of the Month awards, demonstrating exceptional performance and meticulous attention to detail. Proficient in maintaining high-quality standards, enhancing workflow efficiency, and ensuring customer satisfaction. Eager to leverage technical acumen, robust problem-solving skills, and unwavering dedication to make significant contributions in a dynamic and challenging environment.

Enthusiastic Senior Customer Service Representative with more than 11 years of customer service and order management experience adds value to business by providing outstanding customer service, engaging customers and building relationships with buyers. Exhibits strong command of company's customer service policies and remains well-trained in product knowledge to offer quick and accurate assistance to customers. Operates at high level to consistently meet or exceed business quality and productivity standards.

Customer service professional with proven track record of delivering high-quality support and fostering positive customer relationships. Skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Strong focus on team collaboration, adaptability to changing needs, and achieving impactful results. Known for reliability and results-driven approach.

ANGENETTE GRAHAM

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Senior Customer Service Representative

Quality Control Specialist

Team Lead – Ford RAV

Home Service Specialist II

Education

High School Diploma -

Skills

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Senior Customer Service Representative

Quality Control Specialist

Team Lead – Ford RAV

Home Service Specialist II

High School Diploma -

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