Angerline Langley
Rochester
Summary
Evolving professional with experience at the Veteran's Outreach Center, excelling in peer mentoring and crisis intervention. Proven ability to advocate for veterans' needs while fostering independence and well-being. Skilled in referrals and networking, with a strong background in mental health support and a commitment to enhancing community resources.
Overview
12
12
years of professional experience
Work History
Photographer
Air Force
- Photographed high-quality images for various print and digital projects.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Trained new photographers in use of camera equipment and editing software.
- Took photographs of aircrafts
Veterans Peer Support Volunteer
Veteran's Outreach Center
08.2020 - Current
- Mentored fellow veteran's with adapting to society post service.
- Worked in collaboration with counselors to assist veterans suffering from mental conditions such as PTSD, OCD, depression, and anxiety.
- Discussed coping skills and resources for assistance with housing, disability compensation, counseling, and other sources of medical treatment available in the community
- Assisted with group activities such as ice cream social, painting, and game night.
Direct Support Professional
Finger Lakes DDSO
01.2014 - 06.2017
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
City Mail Carrier
USPS
03.2014 - 05.2016
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Education
Bachelor of Science - School of Individualized Study: Psychology
Rochester Institute of Technology
Rochester, New York12.2025
Skills
- Referrals and networking
- Crisis intervention
- Deescalation techniques
- Problem-solving skill
- Therapeutic communication skill
De-escalation techniques
Problem-solving skills
Timeline
Veterans Peer Support Volunteer
Veteran's Outreach Center
08.2020 - Current
City Mail Carrier
USPS
03.2014 - 05.2016
Direct Support Professional
Finger Lakes DDSO
01.2014 - 06.2017
Photographer
Air Force
Bachelor of Science - School of Individualized Study: Psychology
Rochester Institute of Technology
Work History
01-1983