Detail-oriented cashier with extensive experience in high-volume retail settings. Demonstrated expertise in managing financial transactions and maintaining balanced cash drawers. Recognized for delivering exceptional customer service and optimizing transaction times through effective communication and organizational abilities. Committed to enhancing customer satisfaction by providing prompt and friendly checkout experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Burlington
Pasadena, TX
11.2024 - 01.2025
Processed returns and exchanges of merchandise in accordance with store policies.
Assisted customers over the phone regarding store operations, product information and order placement.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Learned roles of other departments to provide coverage and keep store operational.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Maintained work area and kept cash drawer organized.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Accepted cash and credit card payments, issued receipts and provided change.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Counted and balanced cashier drawers.
Conducted price checks for special orders or discounts as requested by customers.
Discounted purchases by scanning and redeeming coupons.
Helped with purchases and signed customers up for rewards program.
Phlebotomist
Kingspoint Imaging and Lab Services
Houston, TX
01.2024 - 10.2024
Tracked collected specimens by initialing, dating, and noting the times of collection.
Conducted venipuncture and other CT procedures.
Stock the phlebotomy cart or carrier with appropriate supplies.
Packaged and shipped specimens to the central lab daily.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Used personal protective equipment correctly to protect coworkers and patients.
Centrifuged blood samples, as outlined in clinical protocols
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between the order and nursing station logs.
Daycare Teacher
Child Care Services
Houston, TX
03.2023 - 01.2024
Implemented curriculum to enhance classes with learning-focused activities.
Maintained accurate records of children's attendance, progress, and health concerns.
Implemented behavior modeling and positive reinforcement into daily routines.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Met with parents and guardians to discuss students' progress and areas requiring improvement.
Assisted with toilet training and diaper changing when necessary.
Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
Modified teaching strategies and techniques to meet the individual needs of children with diverse learning styles.
Developed and implemented daily lesson plans that promote physical, mental, and social development.
Supervised children in classroom and playground settings, ensuring their safety and well-being.
Provided guidance on social development issues such as sharing, following directions.
Jewelry Sales Associate
JCPenney
Pasadena, TX
09.2020 - 09.2022
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Displayed merchandise by arranging it in appealing ways to boost sales.
Greeting customers, helping locate merchandise, and suggesting suitable options.
Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Listened to customer needs and desires to identify and recommend optimal products.
Performed cash, card, and check transactions to complete customer purchases.