Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angi Haygood

Leesburg,TX

Summary

Seasoned Operations Manager and talented District Leader with 18 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Manager

CVS Pharmacy
05.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.

District Manager

Monfort 7-11
07.2021 - 04.2023
  • Supervised nine locations to enforce high-quality standards of operation.
  • Built positive and productive relationships with store and field leadership.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Generated financial and operational reports to assist management with business strategy.
  • Held meetings with director to identify techniques to overcome sales obstacles.

Store Manager/District Manager

Petsense/Tractor Supply
07.2015 - 07.2021
  • Supervise 17 locations to enforce high-quality standards of operation in OK, TX and LA.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.
  • Generated financial and operational reports to assist management with business strategy.

Area Manager

Bealls ( SSI)
09.2010 - 02.2015
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Drove revenues and team morale by developing and deploying sales contests.

Education

Dental Assisting

Texas A&M University - Commerce
Commerce, TX
05.2015

High School Diploma -

Mt.Pleasant High School
01.2000

Skills

  • Supply Ordering
  • Shift Scheduling
  • Retail Inventory Management
  • Talent Recruitment
  • Payroll Management
  • Customer Service Management
  • Compliance Monitoring
  • Financial Management
  • Operations Oversight
  • Profitability Optimization
  • Leadership Development
  • Multi-Unit Management

Certification

  • Managers Food Handler Certification
  • TABC Certified

Timeline

Operations Manager

CVS Pharmacy
05.2023 - Current

District Manager

Monfort 7-11
07.2021 - 04.2023

Store Manager/District Manager

Petsense/Tractor Supply
07.2015 - 07.2021

Area Manager

Bealls ( SSI)
09.2010 - 02.2015

Dental Assisting

Texas A&M University - Commerce

High School Diploma -

Mt.Pleasant High School

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Angi Haygood