Angie Bartlemus
Buffalo
Summary
Dedicated professional with experience at Kaleida Health Buffalo General Hospital, excelling in cleaning and sanitation. Proven ability to enhance team collaboration and improve operational efficiency. Recognized for implementing effective cleaning techniques that ensured a safe environment, while fostering positive customer relationships in previous roles. Committed to maintaining high standards of cleanliness and service.
Overview
21
21
years of professional experience
Work History
Environmental Services Housekeeper
Kaleida Health Buffalo General Hospital
07.2012 - 02.2024
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Utilized appropriate cleaning agents and tools to ensure effective disinfection.
- Followed safety protocols to prevent accidents and maintain a safe environment.
Cashier/ Assistant Manager
Mobile Gas Station/ Landes and Blackwell
01.2003 - 07.2012
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored new cashiers to enhance service delivery standards.
- Implemented efficiency improvements in cash handling processes, reducing errors.
- Managed inventory controls to optimize stock levels and minimize shrinkage.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Quickly and accurately counted drawers at start and end of each shift.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
GED -
PBS
Buffalo, NY2004
Skills
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Team collaboration
Timeline
Environmental Services Housekeeper
Kaleida Health Buffalo General Hospital
07.2012 - 02.2024
Cashier/ Assistant Manager
Mobile Gas Station/ Landes and Blackwell
01.2003 - 07.2012
GED -
PBS