Angie Bates
Olathe,KS
Summary
Accomplished Branch Sales Manager at Flat Branch Home Loans, adept in leadership and effective communication, significantly enhanced team performance and branch profitability. Skilled in recruiting, business development and client relations, successfully expanded market presence and fostered key partnerships at Movement Mortgage. Demonstrated expertise in talent acquisition and organizational skills, driving results through strategic planning and relationship building.
Overview
9
9
years of professional experience
Work History
Branch Sales Manager
Flat Branch Home Loans
06.2023 - Current
- Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the branch.
- Managed branch sales, customer service, finances and recordkeeping.
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
- Maintained involvement in community affairs to foster and promote favorable bank image and public trust.
- Managed budgets effectively by monitoring expenses closely against projected income streams, ensuring financial stability for the branch at all times.
- Resolved customer complaints to maintain high level of satisfaction.
- Participated in local networking events to increase brand visibility within the community, generating interest from prospective clients as well as potential partners or investors.
- Identified areas for improvement within the branch''s processes, implementing necessary changes to optimize efficiency and profitability.
Market Leader
Movement Mortgage
11.2015 - 06.2023
- Expanded market presence by establishing and maintaining key partnerships within the industry.
- Built a robust pipeline of qualified candidates through proactive sourcing, networking, and referrals.
- Implemented robust analytics tools that enabled informed decision-making based on real-time data insights from various internal systems such as CRM platforms or social media
- Negotiated competitive compensation packages to attract top sales talent while maintaining budgetary guidelines.
- Enhanced employer brand visibility by creating engaging job postings and promoting the company culture on various platforms.
Education
Bachelor of Arts - Biblical Studies
Manhattan Christian College
Manhattan, KS05.2005
Bachelor of Arts - Political Science
Kansas State University
Manhattan05.2005
Skills
- Leadership Skills
- Team Building
- Effective Communication
- Relationship Building
- Staff Training and Development
- Goal Setting and Achievement
- Business development and planning
- Professionalism
- Account Management
- Client Relations
Accomplishments
NCCAA Women's Basketball All American (2003, 2004, 2005)
NCCAA Women's Basketball MVP (2004)
Manhattan Christian College Women's Basketball Hall of Fame Inductee (2024)
Timeline
Branch Sales Manager
Flat Branch Home Loans
06.2023 - Current
Market Leader
Movement Mortgage
11.2015 - 06.2023
Bachelor of Arts - Biblical Studies
Manhattan Christian College
Bachelor of Arts - Political Science
Kansas State University
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