Angie Caotran
Portland,OR
Summary
Motivated professional with expertise in warehouse operations, customer service, and caregiving. Proven track record in maintaining organization and achieving performance goals in fast-paced environments. Strong skills in teamwork, problem-solving, and effective communication, contributing to team and organizational success. Bilingual in Vietnamese, dedicated to accuracy and efficiency in all tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teller
OnPoint Community Credit Union
Portland, Oregon
07.2022 - 02.2025
- Processed member transactions with high accuracy and efficiency at OnPoint Community Credit Union.
- Provided exceptional customer service while assisting members with account inquiries.
- Managed cash drawer operations, adhering strictly to cash handling procedures.
- Collaborated with team members to resolve complex member issues in a timely manner.
- Handled large volumes of currency swiftly while maintaining minimal error rates.
- Promoted bank products and services during customer interactions to achieve sales goals.
Packing, Shipping, and Receiving Assembler
Amazon
Troutdale, Oregon
07.2020 - 06.2022
- Accurately packed and labeled products for efficient shipping processes.
- Maintained organized work areas to optimize packing efficiency.
- Adhered to safety and quality protocols, minimizing accidents through lean processes.
- Prepared documentation to track and report damaged or missing items.
- Trained new staff on proper packing and shipping procedures, ensuring compliance.
Caregiver
Cherry Park Plaza
Troutdale, Oregon
10.2018 - 05.2020
- Supported residents in daily living activities and personal care tasks.
- Provided emotional support and companionship to improve resident well-being.
- Monitored resident health and reported changes to nursing staff.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Education
High School Diploma -
Reynolds High School
Troutdale, OR06-2019
Some College (No Degree) - Diagnostic Medical Sonography
Portland Community College
Portland, ORSkills
- Bilingual in Vietnamese
- Goal-oriented focus
- Team collaboration
- Problem solving
- Organizational skills
- Effective communication
Languages
Vietnamese
Professional
Certification
- First Aid and CPR Certification
Timeline
Teller
OnPoint Community Credit Union
07.2022 - 02.2025
Packing, Shipping, and Receiving Assembler
Amazon
07.2020 - 06.2022
Caregiver
Cherry Park Plaza
10.2018 - 05.2020
High School Diploma -
Reynolds High School
Some College (No Degree) - Diagnostic Medical Sonography
Portland Community College