Angie Castillo
Miami,FL
Summary
Dynamic legal assistant with extensive experience, excelling in legal document preparation and client relations. Proven ability to enhance operational efficiency and support litigation efforts through meticulous case file management. Adept at fostering strong communication with stakeholders, ensuring seamless collaboration and successful outcomes in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Legal Assistant
Becker
Miami, Florida
06.2025 - Current
- Served as a liaison between attorneys, boards, property managers, homeowners, and municipal agencies.
- Drafted and managed legal correspondence, including demand letters, owner notices, violation letters, resolutions, and contractor cancellations.
- Prepared board meeting agendas, packets, notices, and supporting documentation.
- Managed attorney calendars, deadlines, time entries, and expense reports to ensure accurate billing and compliance.
- Responded to billing inquiries, and established client payment plans to support collections.
- Assisted in event coordination for attorney expos, seminars, and presentations, including logistics, materials, and on-site support.
Legal Assistant
Law office of Terry Torres/Kemper Insurance
Miami, FL
03.2022 - 06.2025
- Coordinate case file management, optimizing workload for attorneys.
- Drafted, edited, and proofread various legal documents.
- Assist attorneys with trial binder preparation by organizing exhibits, witness lists, and case materials.
- Provided administrative support to attorneys by managing calendars, scheduling events, organizing files, preparing correspondence, filing court documents, and obtaining necessary signatures.
- Processed incoming mail on a daily basis.
M&R Sales Representative
UnitedHealth Group
Miami, FL
07.2021 - 03.2022
- Cultivated and strengthened customer relationships to drive revenue growth, and retain business.
- Oversaw consistent follow-up efforts boosting client engagement.
- Collaborated with team members to determine strategic sales approaches.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Physician Practice Surgical Coordinator
Baptist Health Hospital
Miami, FL
01.2019 - 03.2021
- Maintained the surgical schedule of several physicians by monitoring changes in patient needs, doctor schedules, and facility resources.
- Executed pre-surgery insurance authorization processing to secure payment approval.
- Scheduled tests, lab work, x-rays, and follow-up visits for patients based on physician orders.
National Experience Center
United Health Care
Miami, FL
08.2018 - 12.2018
- Addressed complex, unresolved problems for return callers, such as billing, claims, and fraud.
- Implemented strategies to reduce complaints directed towards Medicare.
- Facilitated expedited solutions for operational efficiency through cooperation.
Education
Paralegal Certificate -
Florida Gulf Coast University
02-2025
Associate of Arts -
Miami Dade College
07-2021
Skills
- Legal Document Preparation & Filing
- Case File & Calendar Management
- Litigation & Trial Support
- Client Relations & Communication
Languages
Bilingual; English and Spanish
Timeline
Legal Assistant
Becker
06.2025 - Current
Legal Assistant
Law office of Terry Torres/Kemper Insurance
03.2022 - 06.2025
M&R Sales Representative
UnitedHealth Group
07.2021 - 03.2022
Physician Practice Surgical Coordinator
Baptist Health Hospital
01.2019 - 03.2021
National Experience Center
United Health Care
08.2018 - 12.2018
Paralegal Certificate -
Florida Gulf Coast University
Associate of Arts -
Miami Dade College