Angeline Deleon-Gonzalez
West Palm Beach
Summary
Customer-focused Sales Associate with 5 years of retail experience, recognized for delivering exceptional guest experiences and leveraging strong product knowledge. Skilled in sales techniques and market trend analysis. Highly organized, adaptable, and committed to continuous learning and growth in dynamic environments. Ready to apply strong communication and analytical skills in a Retail Associate role.
Overview
4
4
years of professional experience
Work History
Sale Lead
Janie and Jack
West Palm Beach, FL
02.2024 - Current
- Directed sales team to consistently meet monthly targets through strategic coaching and performance management.
- Designed and implemented training programs to elevate product knowledge and customer engagement skills among staff.
- Implemented strategic inventory management practices to minimize shrinkage and ensure optimal stock availability.
- Evaluated sales data to uncover trends that drive strategic inventory procurement and promotional decisions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced client relationships through consistent communication and personalized solutions.
Assistant Manager
Metro by T-Mobile
West Palm Beach, FL
04.2023 - Current
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered incoming telephone calls to provide store, products and services information.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Built and maintained relationships with peers and upper management to drive team success.
- Conducted periodic audits of merchandise pricing accuracy.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Food Service Worker
Gordon Food Service
West Palm Beach, FL
10.2022 - 04.2023
- Utilized point-of-sale systems for taking orders from customers.
- Operated a cash register to process cash, check, and credit card transactions.
- Assisted with unloading deliveries from suppliers into storage areas.
- Stored perishable food items in the freezer or refrigerator to protect from spoilage.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
High School Diploma -
Worthington High School
West Palm Beach, FL05.2024
High School Diploma -
Palm Beach State College
Lake Worth, FLSkills
- Displayandising Proficiency
- Complex Problem-Solving
- Processing Payments
- Cash Handling
- Stock Management
- Returns and Exchanges
- Cash Register Operation
- Product Management and Pricing
- Opening and Closing Procedures
- Relationship selling
- Account management
- Team leadership
- Relationship building
Languages
Spanish
Professional Working
Timeline
Sale Lead
Janie and Jack
02.2024 - Current
Assistant Manager
Metro by T-Mobile
04.2023 - Current
Food Service Worker
Gordon Food Service
10.2022 - 04.2023
High School Diploma -
Worthington High School
High School Diploma -
Palm Beach State College