Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angie Del Rosario

Deltona,FL

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Manager

7-eleven
Orlando, FL
04.2024 - Current
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Supervisor

Allied Universal Security Services
Orlando, FL
12.2023 - 04.2024
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Trained new employees on company policies and procedures.
  • Evaluated employee performance through periodic reviews and documented results accordingly.

Operations Manager

Walgreens
New York, NY
01.2009 - 12.2023
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

Education

Associate of Arts - General Studies

Southern New Hampshire University
Hooksett, NH
09-2025

Skills

  • Customer service
  • Employee training
  • Process improvement
  • Inventory management
  • Budget management
  • Problem solving

Certification

  • CPR
  • Pharmacy Tech Certification
  • Food Safety
  • Security license

Languages

Spanish
Native/ Bilingual

Timeline

Operations Manager

7-eleven
04.2024 - Current

Supervisor

Allied Universal Security Services
12.2023 - 04.2024

Operations Manager

Walgreens
01.2009 - 12.2023

Associate of Arts - General Studies

Southern New Hampshire University