Angie Evoy
Adel
Summary
Dynamic and dedicated individual that prioritizes clear, effective communication and possesses a lifetime of experience identifying and overcoming hurdles with practical and creative solutions. Adept at finding the quickest and most efficient ways to motivate others to the end goal of whatever task is at hand. Always ready to jump in wherever my diverse abilities will be best utilized.
Overview
2025
2025
years of professional experience
Work History
Medical Office Coordinator
Foot and Ankle Clinic
Des Moines
02.2023 - 06.2024
- Coordinated patient scheduling for consultations and follow-up appointments.
- Managed medical records and ensured compliance with privacy regulations.
- Assisted in billing processes and verified insurance information for patients.
- Communicated effectively with patients regarding treatment options and procedures.
- Handled new patient intake, signed-in returning patients and advised physicians of patients present in office awaiting examination.
- Managed patient billing activities, ensuring accurate data entry into the system and collection of payments due.
- Observed regulatory requirements and office policies in maintaining accurate records of client personal information, appointments, test results, health insurance and specialists.
- Provided patient medical records to outside physicians, insurance companies, benefit program agencies and specialists, receiving reports from outside offices for addition to in-house records.
Real Estate Office Coordinator
Coldwell Banker
West Des Moines
04.2021 - 03.2023
- Coordinated office operations and procedures to enhance organizational effectiveness and efficiency.
- Coordinated office operations and maintained organized filing systems.
- Organized workloads to streamline tasks and manage day-to-day operations under tight deadlines.
- Collaborated with staff to identify and implement improvements in office operations.
- Collaborated with team members to streamline administrative workflows efficiently.
- Provided administrative support for all departments in the organization as necessary.
- Assisted in preparing documents and presentations for client meetings.
- Greeted visitors and directed them to the appropriate area or person.
- Processed incoming mail and distributed correspondence to appropriate personnel.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Assisted with special projects as requested from time-to-time by management team.
- Input accurate account data to efficiently update company database and maintain detailed records.
Operations Manager
Todays Office Staffing
West Des Moines
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Implemented process improvements to enhance operational efficiency and productivity.
- Monitored and enhanced efficiency of processes, team performance, and customer service to support operational goals.
- Managed daily operations to ensure smooth workflow and efficiency.
- Oversaw staffing needs and coordinated employee schedules effectively.
- Managed staffing needs by coordinating recruitment, selection, onboarding, and training to build a capable workforce.
- Trained new employees on company policies and operational procedures.
- Developed training materials to support employee onboarding and development.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction and loyalty.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Education
Bachelor of Arts -
Iowa State University
Ames, IASkills
- Goal Oriented Team Leader
- Highly Attuned Communication Skills
- Creative Problem Solving
- Adaptability and Versatility
- Reliability and Accountability
- Self-Direction and Initiative
Timeline
Medical Office Coordinator
Foot and Ankle Clinic
02.2023 - 06.2024
Real Estate Office Coordinator
Coldwell Banker
04.2021 - 03.2023
Operations Manager
Todays Office Staffing
Bachelor of Arts -
Iowa State University