Angie Finnigan
Westfield,IN
Summary
Dynamic leader with a proven track record at Outback Steakhouse, enhancing customer satisfaction and driving profitability through expert P&L management and team leadership. Excelled in food safety and operational efficiency, training teams for peak performance. Skilled in budgeting and fostering an approachable, high-quality service environment.
Skilled in fostering team collaboration, driving growth initiatives, and adapting to evolving business needs. Known for strong leadership, effective communication, and focus on achieving measurable results. Proficient in decision-making, conflict resolution, and leveraging market opportunities to maximize profitability.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Managing Partner
Outback Steakhouse
10.2009 - 11.2024
- Oversaw financial management of the restaurant, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Developed and mentored a high-performing team with a focus on employee retention and growth.
- Ensured community safety by conducting Food Safety Audits daily; proctored ServSafe testing.
- Training Store for Outbacks in Indiana
- Managed restaurant scheduling, foodservice and customer service.
Manager
Outback Steakhouse
05.2000 - 10.2009
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor of Science - Health Administration
Indiana University
Bloomington, IN05-2000
Skills
- Customer Satisfaction
- P&L Management
- Training
- Food safety expertise
- Team leadership strength
- Profit maximization
- Approachable leader
- Operational Efficiency
- Quality Assurance
- Adaptability
- Budgeting and cost control
- Forecasting
Accomplishments
Partner of the Year (2020, 2017, 2015)
Certification
ServSafe certified
Timeline
Managing Partner
Outback Steakhouse
10.2009 - 11.2024
Manager
Outback Steakhouse
05.2000 - 10.2009
Bachelor of Science - Health Administration
Indiana University