Angie galvis
Boston,MA
Summary
Dynamic hospitality professional with extensive experience at Lucca Restaurant And Bar, excelling in customer service and team collaboration. Proven ability to thrive in high-pressure environments, enhancing guest satisfaction through effective multitasking and time management. Skilled in maintaining cleanliness and organization, ensuring a welcoming atmosphere for patrons.
Overview
3
3
years of professional experience
Work History
Busser
Mastro’s
05.2021 - 12.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Busser
Lucca Restaurant And Bar
01.2023 - 04.2024
Host
Lucca Restaurant And Bar
01.2023 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Barback
Lucca Restaurant And Bar
01.2023 - 07.2024
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Server
La Siesta
09.2023 - 05.2024
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Education
Revere High School
Revere, MASkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Server
La Siesta
09.2023 - 05.2024
Busser
Lucca Restaurant And Bar
01.2023 - 04.2024
Host
Lucca Restaurant And Bar
01.2023 - 07.2024
Barback
Lucca Restaurant And Bar
01.2023 - 07.2024
Busser
Mastro’s
05.2021 - 12.2022
Revere High School
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