Angie Le
Brooklyn
Summary
Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.
Overview
16
16
years of professional experience
Work History
Manager
Lips Restaurant and Bar
01.2024 - Current
- Setting floor plan for dinner and brunch reservations.
- Managing staff and over seeing the show and restaurant.
- Operating lights for the shows.
- Opening/closing and handling cash and balancing sales at end of day.
Costume Assistant
AJLE Designs
06.2021 - Current
- Assisted in packing up costumes following productions; ensured all items were accounted for before returning them to storage
- Performed basic sewing repairs such as patching tears or replacing zippers
- Collaborated with production designers, costume designers, and other production staff to discuss and execute costume design details
- Monitored progress on projects while adhering to tight deadlines
Manicurist and Salon Manager
Creative Nails And Spa
08.2009 - 08.2020
- Managing shop schedule and coordinating daily tasks for team
- Providing utmost customer service to all clientele
- Engaging with consumers about specialty packages and misc
- Shop offers
- Handled customer transactions and counted cash drawers
Host, Barista and Server
Pho Sure
10.2014 - 06.2017
- Helped FOH team members, maintaining positive working relationships
- Operated cash registers to accept payments for food and beverages
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Take, pack and cash out To-Go orders
- Making drink orders Boba teas, bobas shakes, alcoholic and non-alcoholic
Baker
Texas Roadhouse
03.2009 - 05.2013
- Daily food prepping
- Baking bread, desserts and misc
- Baked foods
- Manage bakery inventory
- Operated and maintained baking equipment and machinery
Skills
- Customer service 10 years
- Quick
- Efficient
- Organized
- Bilingual - English and Vietnamese
Timeline
Manager
Lips Restaurant and Bar
01.2024 - Current
Costume Assistant
AJLE Designs
06.2021 - Current
Host, Barista and Server
Pho Sure
10.2014 - 06.2017
Manicurist and Salon Manager
Creative Nails And Spa
08.2009 - 08.2020
Baker
Texas Roadhouse
03.2009 - 05.2013