Angie Lewis
Pearl,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals while offering expertise in front and back office.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Oral Surgery Assistant
Keeler Oral Surgery
06.2021 - Current
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
Office Manager/ Front Office Manager
Mississippi Smiles Dentistry
08.2015 - 04.2024
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Handle daily bank cash deposit
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Manage employee time and time off request
- Not limited to back office assisting when needed
Dental Assistant
Kool Smiles Dentistry
05.2011 - 08.2015
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Performed patient treatment plan consultations
Call Center Agent
Enterprise Rent-A-Car
08.2009 - 02.2011
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Book reservations
- Road side assistance
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
Front Office Dental Assistant
Davis Dental Care
12.2006 - 10.2010
- Schedule dental appointments
- Insurance verification
- Patient record keeping
- Receive payments/ Collect patient balances
- Order office supplies
- Not limited to back office assisting
Dental Assistant
Dentistry For Kids
10.2004 - 11.2006
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays
- Sterilized rooms and prepped equipment and instruments for procedures daily.
Dental Assistant
Davis Dental Care
12.1999 - 11.2004
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
Education
Associate of Arts - Public Health
Hinds Community College Rankin
3805 US 80, Pearl MS 3920801.2026
No Degree - Dental Assisting Certification
Al MED Technical College
St. Charles Rock RdNo Degree - Prerequisites
St Louis Forest Park Community College
5600 Oakleand Avenue, St. Louis, MO 63110High School Diploma -
Miami Edison Sr. High School
6161 N.W. 5th Ct, Miami, FL 3315006.1993
Skills
- IV Sedation Monitoring
- Room set up and preparation
- Leadership
- Financial Management
- Decision-making
- Organization
Certification
Dental Assistant Certified
CPR/BLS
X-ray Permit
Dental Assistant Certification
I completed my dental assisting diploma at AL Med Technical College where I had both course work and clinical practice . I completed my externship with Cass Avenue Dental Group, Inc. where I had the pleasure of obtaining clinical experience working with patients.
Timeline
Oral Surgery Assistant
Keeler Oral Surgery
06.2021 - Current
Office Manager/ Front Office Manager
Mississippi Smiles Dentistry
08.2015 - 04.2024
Dental Assistant
Kool Smiles Dentistry
05.2011 - 08.2015
Call Center Agent
Enterprise Rent-A-Car
08.2009 - 02.2011
Front Office Dental Assistant
Davis Dental Care
12.2006 - 10.2010
Dental Assistant
Dentistry For Kids
10.2004 - 11.2006
Dental Assistant
Davis Dental Care
12.1999 - 11.2004
Associate of Arts - Public Health
Hinds Community College Rankin
No Degree - Dental Assisting Certification
Al MED Technical College
No Degree - Prerequisites
St Louis Forest Park Community College
High School Diploma -
Miami Edison Sr. High School
Dental Assistant Certified
CPR/BLS
X-ray Permit
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