Angie Linder
Summary
Experienced Instructional Designer and Technical Documentation Leader with 20 years in customer education and product documentation. Translates complex technical features into engaging eLearning and multimedia training, improving onboarding and driving product adoption. Collaborates with cross-functional teams to implement LMS solutions and optimize learning paths for effective training outcomes. Experienced Senior Training Developer skilled in e-learning design, curriculum development, and training material design. Proven ability to produce engaging training content that enhances user understanding and supports successful product launches.
Overview
25
25
years of professional experience
Work History
Senior Training Developer
nVoq, Inc.
Boulder
08.2011 - 07.2026
- Managed comprehensive training and technical documentation ecosystem for all company products, ensuring accessibility and usability.
- Delivered timely documentation and training materials aligned with aggressive software release schedules, supporting smooth product launches.
- Produced customer training videos for speech recognition software and AI features, enhancing user understanding and engagement.
- Authored user guides, release notes, FAQs, and support content for technical documentation.
- Created product demonstrations and release presentations for sales and marketing initiatives.
- Translated complex technical concepts into clear customer documentation with engineers.
- Collaborated with engineering, QA, and customer success teams in agile development processes.
- Selected and implemented learning management system (LMS) for internal and customer training.
Technical Editor 3/Training Coordinator
Mckesson Corporation
Broomfield
06.2001 - 04.2011
- Managed development, editing, and publication of operational training materials for over 500 employees.
- Designed and developed engaging instructor-led and eLearning courses for clinical staff.
- Collaborated with subject matter experts to create assessments and evaluations measuring learner proficiency.
- Developed web-based training courses along with learning objectives and competency assessments.
- Administered and enhanced learning management system, supporting effective course delivery and comprehensive reporting.
- Partnered in designing and implementing custom learning management system, improving usability for diverse roles.
- Established standardized training processes and course design guidelines aligned with American Nurses Credentialing Center standards.
- Facilitated quarterly quality management meetings to drive operational performance and identify continuous improvement opportunities.
Education
Bachelor of Arts - Business Communication
Rockhurst University
Kansas City, MOSkills
- E-learning design
- Curriculum and course development
- Training material design
- Documentation production
- Assessment development
- Instructional video production
- User training
Tools & Technologies
Technical Writing & Knowledge Management: Document360, SharePoint, ProProfs, Absorb LMS
Multimedia & Video Production: Camtasia, Vyond, Audacity, Adobe Illustrator
AI Productivity: ChatGPT, Claude, Vyond
Timeline
Senior Training Developer
nVoq, Inc.
08.2011 - 07.2026
Technical Editor 3/Training Coordinator
Mckesson Corporation
06.2001 - 04.2011
Bachelor of Arts - Business Communication
Rockhurst University