I am driven on my goals, I’m always open to new things and a quick learner. I put any customers first and make sure to always maintain a positive mindset, I am reliable and responsible when it comes to my work, always am flexible and have great time management. I always make sure to be a great listener and help others as well. I think of myself as a great opportunity for any working environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Foot Locker Champs
09.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Engaged with customers to effectively build rapport and lasting relationships.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Generated new sales leads to achieve and exceed monthly sales goals.
Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Monitored customers for signs of security concerns and escalated issues to management.
Prioritized helping customers over completing other routine tasks in store.
Retail Sales Associate
TJX Companies
07.2023 - 08.2023
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Used POS system to process sales, returns, online orders, and gift card activations.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Utilized upselling techniques to promote additional products and increase sales.
Retail Sales Associate
Dollar Tree Distribution Center
01.2022 - 07.2023
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Helped customers complete purchases, locate items, and join reward programs.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Managed cash register after end of shift to balance and record accurate transactions.