Tessa Sharp
Peoria,AZ
Summary
Area Manager with 4+ years of experience in fulfillment center leadership. Proven track record of optimizing operational performance, developing talent, and implementing strategic initiatives. Consistently achieves exceptional results in productivity, safety, and cost metrics while fostering a culture of continuous improvement and team development. Experienced in managing critical network-wide initiatives and leading successful organizational transitions.
Overview
4
4
years of professional experience
Work History
Area Manager L5
Amazon
12.2022 - Current
- Drove 15.4% month-over-month improvement in department CPLH and achieved significant rate improvements across multiple processes
Selected for STA at MEM1 to analyze IXD to rIXD transition processes; created comprehensive white paper with leadership team
Presented transition strategy and best practices to site leadership during all managers meeting, preparing GYR3 for successful conversion
Led 5S optimization initiative resulting in 37.6% increase in pallet staging capacity and enhanced workspace safety
Improved inclusion connections by 58% and job satisfaction metrics by 23% YTD through strategic employee engagement initiatives
Implemented ZoneRa utilization project increasing peak compliance from 63.43% to 91.35%
Managed PA OLR process for 82 T3s and 45 area managers, achieving 100% success rate for seasonal role placements
Served as GYR3 Glamazon Communication Chair and Site POC for NexGen PA workshop, facilitating 9 workshops for 37 PAs
Increased BHD fluid metrics with improvements of 6.41% in FL case and 7.78% in FL tote performance
Area Manager L4
Amazon
08.2021 - 12.2022
- Chaired Amazon Safety Committee (ASC), growing team from 4 to 10 AAs and leading monthly meetings
- Partnered with Safety Specialist to implement overhead mirror installation for all PIT dock doors
- Successfully developed and promoted 3 T1s to T3 roles and 2 PAs to L4 AM positions through dedicated mentorship
- Served as POC for Back Half Nights Engage and Adapt completion
- Led team of associates and Process Assistants in maintaining efficient inbound dock operations and meeting productivity targets
- Ensured compliance with TDR (Trailer Dock and Release) safety protocols and procedures
- Analyzed dock metrics and KPIs to identify opportunities for efficiency improvements
Education
High School Diploma -
Fred C Beyer High School
Modesto, CA06.2013
Skills
- IXD Leadership Management
- Labor Planning & Forecasting
- Process Improvement (Kaizen)
- Performance Metrics Analysis
- Team Development & Mentoring
- Cost Optimization
- Safety Compliance and Improvement
- Safety Compliance and Improvement
Timeline
Area Manager L5
Amazon
12.2022 - Current
Area Manager L4
Amazon
08.2021 - 12.2022
High School Diploma -
Fred C Beyer High School