Diadia Ndiaye
Cincinnati
Summary
Accomplished Operations Manager with 8 years of leadership in warehouse operations and supply chain management. Expertise in enhancing productivity, optimizing inventory accuracy, and streamlining material flow. Experienced in KPI management, process standardization, and data-driven decision making with Excel and Power BI. Collaborates effectively across departments to improve service and reduce waste.
Overview
2
2
years of post-secondary education
12
12
years of professional experience
Work History
Area Manager L5
Amazon
01.2023 - Current
- Developed and executed strategic plans to achieve organizational objectives, resulting in less ops defects.
- Developed and implemented process improvements that enhanced operational efficiency and reduced gap error rates by 3%.
- Lead daily warehouse operations supporting outbound fulfillment across multiple operational departments.
- Own warehouse performance metrics including productivity, quality, inventory accuracy, labor planning, and customer service.
- Drive continuous improvement initiatives using Lean principles, standard work, root cause analysis, and KPI reviews.
- Partner with Supply Chain, Planning, ICQA, Learning, Transportation, and Operations teams to improve material flow and operational performance.
- Improved outbound productivity from 108 TPH to 127 TPH through labor optimization, process improvements, and workflow redesign.
- Reduced indirect labor through strategic labor allocation and mid-shift staffing optimization.
- Developed warehouse dashboards and operational reporting to monitor KPIs and identify improvement opportunities.
- Lead Kaizen activities and daily GEMBA walks to eliminate waste and improve operational efficiency.
- Coach and develop salaried leaders, Process Assistants, and over 50 hourly associates.
- Drive safety, quality, productivity, and cost initiatives while maintaining customer promise.
Senior Financial Analyst
Saadia Group
09.2022 - 01.2023
- Develop and maintain the financial forecasting model for the warehouse operations and analyzed key financial metrics to identify potential cost-saving opportunities.
- Implement cost-saving initiatives to increase profitability and efficiency in warehouse operations. Perform cost analysis on inventory management system and identify areas for efficiency improvement. Analyze and optimize financial performance of the warehouse operations to identify cost-saving opportunities and increase profitability.
- Developed and maintained financial forecasting models for e-commerce, tracking and analyzing key financial metrics to identify growth scenarios and relevant business factors.
- Lead and execute continuous improvement projects, including Lean and Six Sigma methodologies, to optimize warehouse operations and drive cost savings.
- Collaborate with cross-functional teams to identify opportunities for process improvement and implement solutions to streamline warehouse operations.
- Conduct regular capacity planning and analysis for warehouse operations to ensure optimal resource allocation and meet customer demands.
- Developed and implemented a quality control system for warehouse operations, ensuring accurate order fulfillment and providing strategic insights to senior leadership on forecasting trends, growth opportunities, and cost optimization.
Warehouse Operation Senior Analyst
Saadia Group
07.2021 - 09.2022
- Develop and maintain an inventory management system for the warehouse operations, ensuring accurate tracking and reporting of inventory levels, stock movement, and order fulfillment.
- Implement cost-saving initiatives to increase profitability and efficiency in warehouse operations. Perform cost analysis on inventory management system and identify areas for efficiency improvement. Analyze and optimize financial performance of the warehouse operations to identify cost-saving opportunities and increase profitability.
- Implement cost-saving initiatives to increase profitability and efficiency in warehouse operations. Perform cost analysis on inventory management system and identify areas for efficiency improvement. Analyze and optimize financial performance of the warehouse operations to identify cost-saving opportunities and increase profitability.
- Developed and maintained financial forecasting models for e-commerce, analyzing key financial metrics to identify growth scenarios and business factors impacting performance.
- Oversaw inventory control and daily output of units at Saadia Group.
- Collaborated with cross-functional teams to identify and implement process improvements that optimized warehouse operations and enhanced overall efficiency.
- Conduct regular capacity planning and analysis for warehouse operations to ensure optimal resource allocation and meet customer demands.
- Develop and implement a quality control system for warehouse operations to ensure accurate and efficient order fulfillment. Provide strategic guidance and insights to senior leadership on warehouse operations, including forecasting trends, identifying growth opportunities, and optimizing cost savings.
Financial Analyst
Estee Lauder
09.2021 - 12.2021
- Tracked all insurance policies, and missing endorsements, updated policy records, and reconciled confirmation of binding instructions. This includes the collection and validation of information from varying sources.
- Coordinated the issuance and documentation of requests for surety bonds and managed the inventory of bonds and Certificates of Insurance.
- Validated and processed domestic and international insurance invoices to ensure accuracy and compliance.
- Tracked all insurance policies, and missing endorsements, updated policy records, and reconciled confirmation of binding instructions. This includes the collection and validation of information from varying sources.
- Executed tasks from a remote location to enhance productivity
Financial Analyst
K&D Auto Parts
Bronx
07.2017 - 03.2021
- Conceptualized comprehensive reports using Excel to analyze data and guide investment strategies, increasing profit levels by 10% while modeling key financial objectives.
- Generated a 10% growth trend by developing strategic recommendations for management regarding long-range planning. Developed Tableau data visualization using Cross tabs, Heat maps, Box and Whisker charts in the tooltip. Systematized efficiency, eliminated bottlenecks, and streamlined processes by synchronizing the work of diverse departments, to improve time management by 25% (at least) while using data variance.
- Generated strategic recommendations for management regarding long-range planning, contributing to a 10% growth trend. Developed Tableau data visualizations to streamline processes and improve time management by at least 25%.
- Established key performance indicators utilizing calculated metrics and parameters for effective analysis.
- Identified cost-saving opportunities, recommending actions to reduce expenses by at least 5% through vendor contract renegotiations and cost-efficient processes.
Manager of Operations
Double O Transportation
Bronx
01.2015 - 02.2021
- Managed accounting and payroll operations, supervising and implementing policies that reduced waste and streamlined activities, enhancing expense control.
- Managed accounting and payroll operations, including supervising and implementing new policies to reduce waste, streamline activities, and better control expenses.
- Developed and implemented plans to improve financial reporting, increasing data efficiency, transparency, and accuracy. Managed company risk by assessing applications to determine customers' creditworthiness accurately. Organized driver's schedule approved their expenses and reported all the invoices by doing the cash reconciliation. Controlled and managed all partners' relationship support (pick orders, payments, invoices).
- Developed and implemented plans to improve financial reporting, increasing data efficiency, transparency, and accuracy. Managed company risk by assessing applications to determine customers' creditworthiness accurately. Organized driver's schedule approved their expenses and reported all the invoices by doing the cash reconciliation. Controlled and managed all partners' relationship support (pick orders, payments, invoices).
Education
Graduate Certificate - Operation Management & Supply Chain
Colorado State University
Fort Collins, CO 01.2026 - 01.2027
Certificate of Technical Studies - Data Analytics
Coop Data Analytics
New York, NY 01.2021 - 12.2021
B.A. - Economics minor in Finance
Baruch College Zicklin School of Business
New YorkA.A. - Business Administration
Borough of Manhattan CC
New York, NYSkills
- Microsoft Excel (Advanced)
- Power BI
- Tableau
- SQL
- Python
- Warehouse KPIs
- Inventory Management
- Capacity Planning
- Lean Manufacturing
- Process Optimization
- Continuous Improvement
- Supply Chain Analytics
- Material Flow Optimization
- Project Management
- Supply chain management
- Process improvement
- Financial forecasting
- Data analysis
- Project management
- Lean methodologies
- Inventory control
- Lean manufacturing
- Material Flow Optimization
- Internal Logistics
- Continuous Improvement
- Lean Manufacturing
- Kaizen
- Cross-functional Leadership
- KPI Development
- Inventory Accuracy
- Warehouse Productivity
- Labor Planning
- Capacity Planning
- Receiving Operations
- Replenishment
- Material Handling
- Process Improvement
- Project Management
- Lean methodology
- Inventory management
Timeline
Graduate Certificate - Operation Management & Supply Chain
Colorado State University
01.2026 - 01.2027
Area Manager L5
Amazon
01.2023 - Current
Senior Financial Analyst
Saadia Group
09.2022 - 01.2023
Financial Analyst
Estee Lauder
09.2021 - 12.2021
Warehouse Operation Senior Analyst
Saadia Group
07.2021 - 09.2022
Certificate of Technical Studies - Data Analytics
Coop Data Analytics
01.2021 - 12.2021
Financial Analyst
K&D Auto Parts
07.2017 - 03.2021
Manager of Operations
Double O Transportation
01.2015 - 02.2021
B.A. - Economics minor in Finance
Baruch College Zicklin School of Business
A.A. - Business Administration
Borough of Manhattan CC