Bunmi Adesanya
Minneapolis,MN
Summary
Diligent professional with a comprehensive background in security management and regulatory compliance, equipped with strong analytical skills and a keen eye for detail. Seeking to leverage expertise in compliance testing, audits, and investigations to ensure adherence to regulatory requirements and mitigate emerging risks effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Area Manager L5
Amazon
04.2020 - 02.2023
- Managed a team of employees, overseeing daily operations and ensuring compliance with company policies and procedures
- Implemented new procedures to enhance compliance with regulatory requirements, resulting in improved operational efficiency
- Conducted investigations into compliance-related matters, compiling and presenting research findings as required
- Monitored and communicated regulatory changes and emerging compliance risks to key stakeholders.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Help Desk Specialist
Bowie State University
05.2018 - 04.2020
- Provided technical support to faculty and staff, achieving a 100% customer satisfaction rate
- Collaborated with cross-functional teams to troubleshoot network problems, minimizing downtime
- Implemented a knowledge base system, reducing recurring technical issues by 80%
- Conducted user training sessions to enhance productivity and technology utilization.
- Established strong relationships with clients by consistently delivering high-quality support and demonstrating a genuine commitment to their success.
Assistant Security Supervisor
Abacus
08.2015 - 03.2018
- Led a team of security officers in conducting routine patrols, ensuring the safety and security of a high-profile corporate facility
- Coordinated security measures resulting in an 80% reduction in security breaches over two years
- Conducted regular audits, improving overall facility security by 100%
- Trained and mentored new security staff on security protocols, emergency procedures, and customer service standards, resulting in a more efficient and knowledgeable team
- Collaborated with local law enforcement agencies and other security professionals to address security concerns, exchange information, and develop strategies to enhance overall security measures.
Education
Business Administration/Minor, Business Information System -
Bowie State University
Skills
- Customer Complaint Resolution
- Staff Management
- Operations Management
- Business Objective Analysis
- Policy Enforcement
- Customer Service
- Human Resource Management
- Systems and software expertise
- Information Analysis
- Report Preparation
- Violations and Infractions
- Trend Monitoring
- Compliance Monitoring
- Budget Adherence
- Microsoft Excel, Word, Power Point, and MS Visio
Certification
- Certified Scrum Master
- CompTIA Security+
- AWS Solutions Architect – Associate
Timeline
Area Manager L5
Amazon
04.2020 - 02.2023
Help Desk Specialist
Bowie State University
05.2018 - 04.2020
Assistant Security Supervisor
Abacus
08.2015 - 03.2018
Business Administration/Minor, Business Information System -
Bowie State University
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