Kevin Mills
Columbus,OH
Summary
Strategic operations and logistics leader with 10+ years of experience in high-volume environments. Expertise in developing high-performing teams, enhancing productivity, and reducing costs. Combines corporate operations leadership with military logistics experience to navigate ambiguity and adapt to changing business requirements. Prepared to drive results in U.S. and international operations.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Area Manager L5
Amazon
06.2023 - Current
- Lead daily Inbound Stow and Dock operations for up to 120 associates, balancing staffing, labor allocation, safety, quality, and productivity to achieve site performance targets.
- Managed high-volume fulfillment operations by monitoring UPH, TPH, labor hours, backlog, and staffing, making real-time adjustments to protect customer promise and operational goals.
- Trained, coached, and developed associates and process leaders, strengthening leadership capability and supporting internal development and promotion opportunities.
- Coordinated labor across multiple inbound functions based on volume forecasts, headcount, attendance, and business demand, maximizing labor utilization while minimizing unnecessary labor costs.
- Led 2 site wide projects that improved associate safety while increasing throughput.
- Led shift start-up, operational planning, staffing decisions, performance reviews, and end-of-shift reporting while escalating risks and communicating business performance to senior operations leadership.
- Develop associates and frontline leaders through coaching, performance feedback, and stretch opportunities, building stronger leadership capability and supporting internal advancement.
Senior Noncommissioned Officer
United States Air Force
03.2014 - Current
- Developed and implemented an operational tracking system that reduced cargo holding time by 68% and aircraft upload time by 18%, increasing visibility and improving mission execution
- Executed 754 missions and facilitated movement of 3,218+ tons of cargo, ensuring operational readiness through coordination of complex transportation requirements among multiple stakeholders.
- Supported execution of 754 missions and movement of 3,218+ tons of cargo, maintaining operational readiness while coordinating complex transportation requirements across multiple stakeholders.
- Led Joint Inspection operations, ensuring compliance with regulatory, safety, hazardous-material, and airworthiness requirements for cargo prior to aircraft movement.
- Led teams operating under rapidly changing mission requirements, translating strategic priorities into clear execution plans while maintaining accountability, safety, and operational discipline.
- Coordinated with U.S. military, coalition, aircrew, logistics, and support organizations to resolve operational constraints, ensuring timely departure of time-sensitive missions.
Team Lead Support Services
Mercy Health St Vincent
04.2019 - 06.2023
- Assigned daily employee tasks, monitored activity, and ensured completion to meet service standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Verified cleanliness and organization of storage areas and carts.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Drove improvements to workflow and room turnover by 25% with hands-on, proactive management style.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Worked closely with department director to brainstorm cost effective inventory strategies
- Evaluated employee performance and created targeted improvement plans every 6 months to enhance service quality.
Sterile Processing Technician
Promedica
02.2019 - Current
- Wrapped instrument trays and packs for sterilization.
- Prepared instruments for sterilization and performed decontamination procedures.
- Picked instruments and supplies for surgeries, ensuring zero surgical delays over 4 months.
- Maintained accurate records of biologicals and test results for tracking.
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
- Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count resulting in zero surgical mishaps.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Implemented operational improvements, reducing inventory loss by 20% over 6 months.
Multi Unit Manager
Core Life Eatery
04.2017 - 07.2019
- Oversee 2 stores with end of year annual sales projection at 2.5 million
- Spearheaded cost-saving initiatives that contributed to 5 consecutive months of positive sales growth
- Redesigned staff scheduling templates driving labor cost down significantly by 16%
- Lead bi-weekly manager meetings realigning necessary goals
- Developed hourly employees into management leadership positions
- Reduced employee turnover by designing and implementing new employee training programs
- Developed new inventory tracking system that decreased food cost from 45% to 34% in four months
- Tasked with opening 2 stores by 2022
- Currently serve as consultant for new Multi-Unit Manager
- Analyzed prepared income statements for areas of opportunities
- Met with owners monthly to discuss balance sheets and forecast cost saving initiatives
Education
MBA - Business Administration/Organizational Leadership
The University of Toledo
Toledo Ohio05-2021
Bachelor of Science - Health Care Administration
The University of Toledo
Toledo, OH05-2019
Associate of Applied Science - Transportation
Community College of The Air Force
Montgomery, AL07-2023
Skills
- Order management
- Supply chain management
- Warehouse Management
- Shipping Coordination
- Labor Planning
- KPI Analysis
- Employee evaluation
- Root-Cause Analysis
- Operational excellence
- Safety management
- People Leadership
- Associate Development
- Team collaboration
- Process Improvement
Certification
- Certified Change Management Professional (CCMP)
- Lean Six Sigma Green Belt
- HAZMAT Inspector
- Joint Inspector World Wide Mobility Certification
Timeline
Area Manager L5
Amazon
06.2023 - Current
Team Lead Support Services
Mercy Health St Vincent
04.2019 - 06.2023
Sterile Processing Technician
Promedica
02.2019 - Current
Multi Unit Manager
Core Life Eatery
04.2017 - 07.2019
Senior Noncommissioned Officer
United States Air Force
03.2014 - Current
Bachelor of Science - Health Care Administration
The University of Toledo
MBA - Business Administration/Organizational Leadership
The University of Toledo
Associate of Applied Science - Transportation
Community College of The Air Force
Volunteer Experience
- Patient transporter for 3 years at Lakewood Hospital logging over 80 volunteering hours
- Volunteer track & field coach at John Hay High-school for 4 years
- Volunteer at Sunshine Community by driving fundraising initiatives bringing in over $10,000 in donations
- Habitat for Humanity active member delivering 3 homes for those in need