ANGIE LOWMAN
BOISE,ID
Summary
Business Operations Executive offering 12+ year history of leading strategic and tactical business initiatives. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect.
Overview
13
13
years of professional experience
Work History
Senior Director, HP Solutions Operations
Hp Inc
11.2023 - Current
- Currently leading a global organization focused on Business Operations, NSI / NPI enablement, PMO, Master data management and Operations execution
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities. ($10B business)
- Successfully managed a $12M OPEX budget and drove optimization to maximize productivity and reduce costs to support reinvestment to drive efficiencies in my organization productivity
Director, Managed Services & Digital Operations
Hp Inc
11.2022 - 08.2023
- Led a global organization focused on NSI and NPI execution and optimization Inclusive of business process engineering and technology requirements
- Developed and implemented operational data and metrics to forecast performance trends to reduce operational risk and improve efficiencies
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Led the implementation of key business operations for a new services business unit ($6B portfolio)
Contractual Program & Operations Director
HP Inc
11.2021 - 10.2022
- Successful led a global team in executing on-time and high-quality global software & service launches ti meet strategic and financial goals
- Led the global PSS operations organization in defining, implementing & the ongoing management of operational processes, cost efficiencies & infrastructure
- Implemented organizational principles to ensure rigor, automation & standardization as part of all NSI & Operational development & management
Commercial Software & Solutions Operations Manager
HP Inc
11.2019 - 10.2021
- Led the global Commercial Services and software (CSS) NSI organization to on-time and high-quality software launches
- Led the global CSS operations organization in defining, implementing & the ongoing management of operational processes & infrastructure
Commercial Software Project Manager
HP Inc
12.2018 - 10.2019
- Executed the global enablement of new software solutions & hybrid services to the Commercial Software portfolio
- Succeeded in the execution, scaling & proactive management of the Commercial Software operational processes and infrastructure
Services Portfolio Integration Manager
HP Inc
01.2016 - 12.2018
- Successfully delivered scaling and proactive management of the MPS global services portfolio offerings inclusive of Service lifecycle management
- Executed the development of PL 2P services financial reporting, inclusive of system infrastructure changes & required MOC
Global Solutions Category Manager
HP Inc
12.2014 - 12.2015
- Owned all Commercial Service related costs management as per the budget, driving value capture savings initiatives & led cross functional projects to improve the CS GM inclusive of supply chain & support process efficiencies
Services Portfolio Engineer
HP Inc
01.2012 - 12.2014
- Successfully led the S900 Copier development & launch – end to end development & implementation of the global service delivery Infrastructure, services financial cost creation & analyst, hardware & service part supply chain setup and vendor management
Education
Bachelor of Science - Business Administration
Northwest Nazarene University
Nampa, ID05.2011
Skills
- Cross-functional team leadership
- Operational efficiency & execution
- P&L Management
- Business analysis
- Complex Problem & Data Analysis
- Program Oversight and governance
Affiliations
- Board Member, Light My Fire Inc – 501(c)(3) charitable organization in support of fire prevention education and local burn-out funds
Timeline
Senior Director, HP Solutions Operations
Hp Inc
11.2023 - Current
Director, Managed Services & Digital Operations
Hp Inc
11.2022 - 08.2023
Contractual Program & Operations Director
HP Inc
11.2021 - 10.2022
Commercial Software & Solutions Operations Manager
HP Inc
11.2019 - 10.2021
Commercial Software Project Manager
HP Inc
12.2018 - 10.2019
Services Portfolio Integration Manager
HP Inc
01.2016 - 12.2018
Global Solutions Category Manager
HP Inc
12.2014 - 12.2015
Services Portfolio Engineer
HP Inc
01.2012 - 12.2014
Bachelor of Science - Business Administration
Northwest Nazarene University
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