Angie Melendez
San Angelo
Summary
Knowledgeable Store Manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
27
27
years of professional experience
Work History
Store Manager
Ross Dress for Less
11.2013 - 09.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Team Lead
Target
05.1997 - 02.2013
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
High School Diploma -
Andrews High School
Andrews, TX05-1996
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Friendly and positive
- Store merchandising
- Supply ordering
- Employee scheduling
- Opening and closing procedures
- Payroll management
- Loss prevention
Timeline
Store Manager
Ross Dress for Less
11.2013 - 09.2024
Team Lead
Target
05.1997 - 02.2013
High School Diploma -
Andrews High School
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