Angie Merlin
Miami,FL
Summary
Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Prime Flight
02.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to passengers, handled concerns quickly and escalated major issues to supervisor.
- Escort passengers with disabilities through the airport.
Personal Babysitter
Bambino
12.2021 - 11.2022
- Communicated positively with children and guardians.
Server
Emack And Bolio's
11.2020 - 05.2021
- Assisted in food preparation and storage in the front and back of the store.
- Communicated with people from different countries, of different age groups and languages to provide their needs.
- Maintained a clean work environment; performed closing and opening duties.
Restaurant Hostess
Royal Palm Hotel
06.2018 - 12.2019
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
Bachelor of Science - Mechanical Engineering
Florida International University
Miami, FL05.2025
Associate of Arts - Mechanical Engineering
Miami Dade College
Miami, FL05.2021
Skills
- SolidWorks (CAD)
- Computer Programming
- Microsoft office
- Staff Training
- Customer Service
- Cash Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Prime Flight
02.2022 - 12.2022
Personal Babysitter
Bambino
12.2021 - 11.2022
Server
Emack And Bolio's
11.2020 - 05.2021
Restaurant Hostess
Royal Palm Hotel
06.2018 - 12.2019
Bachelor of Science - Mechanical Engineering
Florida International University
Associate of Arts - Mechanical Engineering
Miami Dade College