Angie Monzon
Winnetka,CA
Summary
Compassionate with a strong background in customer service and team leadership. Experienced in phlebotomy, basic life support, and working in fast-paced, service-focused environments. Utilize strategic planning and problem-solving skills to enhance team productivity and service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Movita Juice Bar
03.2024 - Current
- - Supervise daily operations, ensuring smooth and efficient workflow in a fast-paced juice bar
- - Manage and train team members, providing coaching to improve performance and customer service
- - Handle cash management, inventory control, and ordering of supplies to maintain optimal stock levels
- - Resolve customer concerns promptly, ensuring satisfaction and loyalty
- - Assist with scheduling, opening/closing duties, and meeting sales targets
Server
The Village at Northridge
08.2021 - 05.2024
- - Provided attentive and friendly dining service to residents in a senior living community
- - Ensured timely delivery of meals while accommodating special dietary needs
- - Maintained cleanliness and organization of dining area in compliance with health and safety standards
- - Collaborated with kitchen staff and team members to ensure smooth meal service
- - Delivered excellent customer service, contributing to resident satisfaction and positive dining experience
Education
High School Diploma -
Cleveland High School
Reseda, CA06.2022
NURSING
LOS ANGELES VALLEY COLLEGE
VALLEY GLENN06-2028
Skills
- - Bilingual: English & Spanish
- - Customer Service Excellence
- - Team Leadership & Training
- - Cash Handling & Inventory Management
- - Phlebotomy
- - Time Management & Organizational Skills
Certification
- - Phlebotomy License
- - BLS (Basic Life Support) Certification
Timeline
Assistant Manager
Movita Juice Bar
03.2024 - Current
Server
The Village at Northridge
08.2021 - 05.2024
High School Diploma -
Cleveland High School
NURSING
LOS ANGELES VALLEY COLLEGE
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