Licensed Community Association Manager with over 5 years of experience as a Assistant Property Manager. Proficient in Yardi, CRM systems and Microsoft Office tools. Holds additional credentials as a Notary Public and Real Estate Licensee. Strong legal background with a Bachelor of Laws degree from Venezuela. Adapt at streamlining operations, improving resident satisfaction, and managing property-related challenges efficiently.
- Support property management operations for residential communities, ensuring high resident satisfaction.
- Utilize Yardi, CRM, and Microsoft tools to manage tenant records, process payments, and track maintenance requests.
- Coordinate with vendors, oversee service contracts, and ensure timely project completion.
- Assist with budgeting, financial reporting and compliance with association regulations.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Distributed and followed up on tenant renewal notices.
- Participated in property inspections to prepare for move-ins and move-outs.
- Property Management & Community Association Management
- Yardi, CRM, Microsoft Office Suit
-Legal knowledge & Contract Management
- Customer Service & Resident Relations
- Budgeting and Financial Reporting
- Bilingual: English & Spanish
- Notary Services
- Licensed Community Association Manager ( Florida) / December 2024
- Notary Public (Florida)
- Real Estate License (Florida)