Angie Nearhood
Port Royal,Pennsylvania
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Family Service Worker
TIU 11 Juniata County Early Childhood Services
Mifflintown, PA
08.2021 - 06.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
Early Head Start Program Manager
TIU 11 Juniata County Early Childhood Services
Mifflintown, PA
02.2015 - 08.2021
- Managed and supervised caseworkers who provided early childhood services to caseloads of families within the Juniata County area.
- Oversaw the implementation of an early childhood curriculum that was serving the needs of families within the community.
- Identified needs of customers promptly and efficiently.
- Maintained time sheets and leave of absence for employees directly under my supervision.
- Coordinated with other managers and staff for record keeping and needs of the families that we provided service to.
Education
Bachelor of Science - Elementary Education
Penn State University
State College, PA12-1990
Skills
- Research
- Computer Skills
- Supervision and Leadership
- Social Perceptiveness
- Excellent Communication
- Organization
- Dependable and Responsible
- Organization and Time Management
- Written Communication
ABOUT ME
- I retired in 2022 after 26 years of working with several programs for TIU 11.
- These programs included: Family Literacy, Parent Child Home Program, Juniata Early Head Start and Juniata County Head Start.
- Each program involved me working with a wide variety of people. I would like to use my skills in a retail or customer service job position.
Timeline
Family Service Worker
TIU 11 Juniata County Early Childhood Services
08.2021 - 06.2022
Early Head Start Program Manager
TIU 11 Juniata County Early Childhood Services
02.2015 - 08.2021
Bachelor of Science - Elementary Education
Penn State University
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